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IT@Sam Service Catalog

Service: T Drive

Status

LIVE

Description

Provides campus departments electronic storage and access restrictions for files that are shared among colleagues.

Standard Service Features

  • Save files securely
  • Colaborate with Collegues
  • Provides a campus file storage that is backed up.

Optional Service Features

None.

User Requirements

  • Be a current SHSU employee or student.
  • A working network connection.
  • An Internet ready, working desktop or laptop connected to the campus network
  • Active computer account.

Service Initiation

This service is obtained by request through the IT@Sam Work Order System.

Help with this service may be obtained through the IT@Sam Service Desk, (936) 294-1950 or by clicking on the IT@Sam Help icon on the computer desktop.

Standard Costs

None

Optional Costs

None

Service Targets

Targets of this service are:

  • 99.9% uptime, not including scheduled change outages.
  • Restore service upon non-planned service outage.


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