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IT@Sam Service Catalog

Service: Sound Systems

Status

AVAILABLE

Description

Provide Sound Systems for Academic Special Events

Standard Service Features

  • Provide microphone (wireless or wired).
  • Provide AMP.
  • Cable Management
  • Testing
  • Troubleshooting

Optional Service Features

None.

Delivery Scope

SHSU campus-wide.

Delivery Channels

  • On-Site

Service Hours

24 hours a day, 7 days. Requests must be made in advance.

User Requirements

  • Be a current SHSU employee, student, alumni, or retiree.
  • Active computer account.

Service Initiation

This service is obtained by requesting access with a work-order.

Service Support

Help with this service may be obtained through the IT@Sam Service Desk, (936) 294-1950

Standard Costs

None

Optional Costs

None

Service Targets

Targets of this service are:

  • Response to the event request is within 1 Business Day
  • If the equipment fails during an event, the downtime is not expected to be longer than 15 minutes.


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