Steps to take:
Service: Restoral Services
Status
LIVE
Description
Provides campus departments the ability to restore files that have been archived.
Standard Service Features
- Restore from T Drive Backup
- Restore from tape backup.
Optional Service Features
None.
Delivery Scope
SHSU campus-wide.
Delivery Channels
- SHSU Work-order.
Service Hours
8-5 p.m., 5 days a week.
User Requirements
- Be a current SHSU employee, student, alumni, or retiree.
- Approval of Department Head.
Service Initiation
This service is obtained by requesting access with a work-order.
Service Support
Help with this service may be obtained through the IT@Sam Service Desk, (936) 294-1950
Standard Costs
None
Optional Costs
None

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