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IT@Sam Service Catalog

Service: Restoral Services

Status

LIVE

Description

Provides campus departments the ability to restore files that have been archived.

Standard Service Features

  • Restore from T Drive Backup
  • Restore from tape backup.

Optional Service Features

None.

Delivery Scope

SHSU campus-wide.

Delivery Channels

Service Hours

8-5 p.m., 5 days a week.

User Requirements

  • Be a current SHSU employee, student, alumni, or retiree.
  • Approval of Department Head.

Service Initiation

This service is obtained by requesting access with a work-order.

Service Support

Help with this service may be obtained through the IT@Sam Service Desk, (936) 294-1950

Standard Costs

None

Optional Costs

None



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