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Service: Projectors
Status
AVAILABLE
Description
Provides projectors and technology support for SHSU Classrooms and Instructional Labs.
Standard Service Features
- Clean Filter
- Replace Lamp
- Troubshoot & Repair
- Maintenance
- Program Extron Controllers
- Provide Training
- Projector Replacement
- Quote to upgrade classroom technology
- Connect projector to personal or deparmental laptop
Optional Service Features
- Connect projector to personal or department laptop
Delivery Scope
- SHSU Classrooms and Instructional Labs.
Delivery Channels
- On-Site
Service Hours
M-Th 8:00am - 9:00pm and F 8:00am - 6:00pm
Exceptions can be made for academic use if we know in advance that support will be needed.
User Requirements
- Be a current SHSU employee
Service Initiation
This service is obtained by request through the IT@Sam Work Order System.
Service Support
Help with this service may be obtained through the IT@Sam Service Desk, (936) 294-1950 or by clicking on the IT@Sam Help icon on the computer desktop.
Standard Costs
None
Optional Costs
None
Service Targets
Targets of this service are:
- For Instructional classrooms/labs - Arrive on-site within 10 minutes of receiving the call during Business Hours.
- Resolve within 1 Business Day
