IT@Sam Service Catalog

Service: Podiums and Computers

Status

AVAILABLE

Description

Provides podiums, computers, and technology support in the classrooms and instructional labs.

Standard Service Features

• Configure
• Cable management
• Troubleshoot and Repair
• Provide Training
• Lecture Capture
• Computer Replacement
• Podium Replacement
• Quote to upgrade

Optional Service Features

None.

Delivery Scope

Classrooms and intructional labs

Delivery Channels

• On-site

Service Hours

M-Th 8:00am - 6:00pm F 8:00am - 6:00pm

Exceptions can be made for academic use if we know in advance that support will be needed.

User Requirements

• Be a current SHSU employee

Service Initiation

This service is obtained by request through the IT@Sam Work Order System

Service Support

Help with this service may be obtained through the IT@Sam Service Desk, (936) 294-1950 or by clicking on the IT@Sam Help icon on the computer desktop.