SamWeb
My Sam
E-mail
Steps to take:
Service: MySam
Status
LIVE
Description
MySam is the portal or “front door” to the Banner system
Standard Service Features
- 24 hour access to the MySam pages.
Optional Service Features
None.
Delivery Scope
SHSU campus-wide.
Delivery Channels
- An Internet ready, working desktop or laptop
Service Hours
24 hours a day, 7 days a week including holidays.
User Requirements
- Be a current SHSU employee, student, alumni, or retiree.
- A working network connection.
- An Internet ready, working desktop or laptop connected to the campus network
- Active computer account.
Service Initiation
This service is obtained automatically upon account creation through SamWeb (ww2.shsu.edu)
Service Support
Help with this service may be obtained through the IT@Sam Service Desk, (936) 294-1950
Standard Costs
None
Optional Costs
None
Service Targets
Targets of this service are:
- 99.9% uptime, not including scheduled change outages.
- Restore service upon non-planned service outage.
