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IT@Sam Service Catalog

Service: Provide Lab Supplies

Status

AVAILABLE

Description

Provide office supplies for instructional and general use IT@Sam-managed labs.

Standard Service Features

  • Paper
  • Toner
  • Markers
  • Eraser
  • Whiteboard Cleaner
  • Stapler
  • Tape Dispenser
  • Tape
  • Staples
  • Mouse Pads
  • Antiseptic wipes
  • Hand Sanitizer

Optional Service Features

Contact Lab and Classroom Coordinator for additional lab supplies.

Delivery Scope

SHSU IT@Sam-Managed Labs campus-wide.

Delivery Channels

  • On-Site

Service Hours

M - F 8am-5pm

User Requirements

  • Be a current SHSU employee, student, alumni, or visitor

Service Initiation

This service is obtained by request through the IT@Sam Work Order System.

Service Support

Help with this service may be obtained through the IT@Sam Service Desk, (936) 294-1950 or by clicking on the IT@Sam Help icon on the computer desktop

Standard Costs

None

Optional Costs

None

Service Targets

Targets of this service are:

  • For Instructional Labs - Arrive On-Site within 10 minutes of receiving the work order if the issue is affecting a class in progress during Business Hours
  • For General Use Labs – 3 Business Days


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