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IT@Sam Service Catalog

Service: Lab Podium and Projector Replacement

Status

AVAILABLE

Description

Provides upgrades and replacements to classroom and instructional labs.

Standard Service Features

  • Quotes
  • Plan
  • Configure
  • Cable Management
  • Troubleshoot and Repair
  • Podium and Projector Replacement/Upgrade
  • Test for functionality
  • Provide Training

Optional Service Features

None.

Delivery Scope

SHSU Classrooms and Instructional Labs

Delivery Channels

  • On-Site

Service Hours

M - F 8:00am-5:00pm

User Requirements

  • Be a current SHSU employee

Service Initiation

Typically this service is initiated by the IT@Sam department. This service can also be obtained by requesting access through the IT@Sam Work Order System.

Service Support

Help with this service may be obtained through the IT@Sam Service Desk, (936) 294-1950 or by clicking the IT@Sam icon on the computer desktop.

Standard Costs

None

Optional Costs

  • Lecture Capture
  • Dual Projectors
  • Dual Screens
  • Blue-Ray Player
  • Sound System
  • ITV system

Service Targets

Targets of this service are:

  • Respond within 3 Business Days to request
  • Equipment Upgrade/Replacement is typically not installed until the end of a semester when the room is available. It could take up to two weeks to upgrade the equipment once the equipment and room are available


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