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IT@Sam Service Catalog

Service: Lab Cable Management




Manage computer cables in the SHSU classrooms and labs.

Standard Service Features

  • Manage technology cables

Optional Service Features


Delivery Scope

SHSU Labs and Classrooms

Delivery Channels

  • On-Site

Service Hours

M -F 8:00am-5:00pm

User Requirements

  • Be a current SHSU employee

Service Initiation

SHSU IT@Sam Labs and Classroom staff typically initiates the service, however service can be obtained by requesting service with a work order through the IT@Sam Work Order System.

Service Support

Help with this service may be obtained through the IT@Sam Service Desk, (936) 294-1950 or by clicking on the IT@Sam Help icon on the computer desktop

Standard Costs


Optional Costs


Service Targets

Targets of this service are:

  • For Instructional Labs only - Arrive On-Site within 10 minutes of receiving the work order if the issue is affecting a class in progress during Business Hours.
  • Targets of this service are:  3 Business Days

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