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Service: Lab Cable Management
Status
AVAILABLE
Description
Manage computer cables in the SHSU classrooms and labs.
Standard Service Features
- Manage technology cables
Optional Service Features
None.
Delivery Scope
SHSU Labs and Classrooms
Delivery Channels
- On-Site
Service Hours
M -F 8:00am-5:00pm
User Requirements
- Be a current SHSU employee
Service Initiation
SHSU IT@Sam Labs and Classroom staff typically initiates the service, however service can be obtained by requesting service with a work order through the IT@Sam Work Order System.
Service Support
Help with this service may be obtained through the IT@Sam Service Desk, (936) 294-1950 or by clicking on the IT@Sam Help icon on the computer desktop
Standard Costs
None
Optional Costs
None
Service Targets
Targets of this service are:
- For Instructional Labs only - Arrive On-Site within 10 minutes of receiving the work order if the issue is affecting a class in progress during Business Hours.
- Targets of this service are: 3 Business Days
