IT@Sam Service Catalog

Service: Lab Reservations

Status

AVAILABLE

Description

Provides lab reservations for IT@Sam instructional labs.

Standard Service Features

• Lab Reservations
• Lab Access
• Lab Technology Support
• Lab Supplies
• Toner and Paper

Optional Service Features

None.

Delivery Scope

SHSU campus-wide.

Delivery Channels

• On-Site

Service Hours

Monday through Friday 8:00am-5:00pm.  Exceptions can be made for Academic requests with five business days notice.

User Requirements

• Be a current SHSU employee

Service Initiation

This service is obtained by requesting access via the web at our website http://www.shsu.edu/~ucs_www/services/lab-classroom-services/reservations.html.

Service Support

Help with this service may be obtained  the Lab and Classroom Manager at (936) 294-3409.

Standard Costs

None

Optional Costs

None

Service Targets

Targets of this service are:

• Response within 3 business days