Service: ITV Repair
Provides repair and maintenance for ITV equipment.
Standard Service Features
- Provide continuing maintenace
- Troubleshoot problems that may arise
- .Repair as needed
Optional Service Features
SHSU classroom equipped with ITV equipment.
- IT@Sam Tech Shop
M - F 8:00am - 5:00pm
- Be a current SHSU employee
- Available ITV classroom with a working SHSU network connection
This service is obtained by requesting access with a work-order.
Help with this service may be obtained through the IT@Sam Service Desk, (936) 294-1950
Targets of this service are:
- 99.9% uptime, not including scheduled change outages.
- Restore service upon non-planned service outage.