• SamWeb iconSamWeb
  • My Sam iconMy Sam
  • E-mail iconE-mail
  • SHSUOnline | Blackboard

Fast Links

IT@Sam Service Catalog

Service: ITV Repair




Provides repair and maintenance for ITV equipment.

Standard Service Features

  • Provide continuing maintenace
  • Troubleshoot problems that may arise
  • .Repair as needed

Optional Service Features


Delivery Scope

SHSU classroom equipped with ITV equipment.

Delivery Channels

  • On-Site
  • Phone
  • IT@Sam Tech Shop

Service Hours

M - F 8:00am - 5:00pm

User Requirements

  • Be a current SHSU employee
  • Available ITV classroom with a working SHSU network connection

Service Initiation

This service is obtained by requesting access with a work-order.

Service Support

Help with this service may be obtained through the IT@Sam Service Desk, (936) 294-1950

Standard Costs


Optional Costs


Service Targets

Targets of this service are:

  • 99.9% uptime, not including scheduled change outages.
  • Restore service upon non-planned service outage.

Sam Houston State Logo

Sam Houston State University | Huntsville, Texas 77341 | (936) 294-1111 | (866) BEARKAT Member TSUS
© Copyright Sam Houston State University | All rights reserved. | Contact Web Editor