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IT@Sam Service Catalog

Service: ITV Configure/Test




Provide ITV technical configuration and testing

Standard Service Features

  • Configure/Test

Optional Service Features


Delivery Scope

SHSU ITV Classroom

Delivery Channels

  • On-Site
  • Phone

Service Hours

M - F 8:00am - 10:00pm. Exceptions can be made for academic use if we are notified in advance.

User Requirements

  • Be a current SHSU employee
  • Available ITV classroom with a working SHSU network connection

Service Initiation

This service is obtained by requesting access with a work-order.

Service Support

Help with this service may be obtained through the IT@Sam Service Desk, (936) 294-1950

Standard Costs


Optional Costs


Service Targets

Targets of this service are:

  • One Hour (Configuration/Test is setup by appointment only)

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