IT@Sam Service Catalog

Service: ITV Configure/Test

Status

AVAILABLE

Description

Provide ITV technical configuration and testing

Standard Service Features

• Configure/Test

Optional Service Features

None.

Delivery Scope

SHSU ITV Classroom

Delivery Channels

• On-Site
• Phone

Service Hours

M - F 8:00am - 10:00pm. Exceptions can be made for academic use if we are notified in advance.

User Requirements

• Be a current SHSU employee
• Available ITV classroom with a working SHSU network connection

Service Initiation

This service is obtained by requesting access with a work-order.

Service Support

Help with this service may be obtained through the IT@Sam Service Desk, (936) 294-1950

Standard Costs

None

Optional Costs

None

Service Targets

Targets of this service are:

• One Hour (Configuration/Test is setup by appointment only)