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IT@Sam Service Catalog

Service: Google Analytics Reporting

Status

LIVE

Description

Provides campus websites reporting on visitors to their websites.

Standard Service Features

  • View recent keywords for website.
  • Track specific marketing campaigns.
  • View specific page visits and navigation.

Optional Service Features

None.

Delivery Scope

SHSU website hosted on SHSU web servers.

Delivery Channels

Service Hours

24 hours a day, 7 days a week including holidays.

User Requirements

  • Be a current SHSU employee
  • A working network connection.
  • An Internet ready, working desktop or laptop connected to the campus network
  • Active computer account.

Service Initiation

This service is obtained by requesting access with a work-order.

Service Support

Help with this service may be obtained through the IT@Sam Service Desk, (936) 294-1950

Standard Costs

None

Optional Costs

None

Service Targets

Targets of this service are:

  • 99.9% uptime, not including scheduled change outages.
  • Restore service upon non-planned service outage.


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