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IT@Sam Service Catalog

Service: Email Aliases




Provides up to 3 active, alternate SHSU e-mail addresses other than the standard username@shsu.edu address.

Standard Service Features

  • E-mail
  • Alternate e-mail addresses
  • SamWeb – IT@Sam – Account Alias Request

Optional Service Features


Service Hours

24 hours a day, 7 days a week including holidays.

User Requirements

  • Be a current SHSU employee, student, alumni, or retiree.
  • A working network connection.
  • An Internet ready, working desktop or laptop connected to the campus network
  • Active computer account.

Service Initiation

  • SamWeb – IT@Sam – Account Alias Request


Service Support

Help with this service may be obtained through the logging into SamWeb, click on IT@Sam Service Desk, (936) 294-1950 or by clicking on the IT@Sam Help icon, and then click on the computer desktopAccount Alias Request.

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