SamWeb
My Sam
E-mail
Service: Exchange Server
Status
LIVE
Description
Delivers electronic mail, voicemail, calendaring and scheduling services to SHSU employees and students.
Standard Service Features
- Sends and receives electronic messages.
- Receives voicemail
- Provides a calendar feature with scheduling capability.
- Provides a campus e-mail address directory, Global Address List.
- Allows for 50MB (retiree, alumni), 80MB (student), and 180MB (faculty/staff) storage space by default.
- Allows for sending and receiving files as attachments.
- Web access to your mailbox and calendar items when away from your office and home.
- Provides server-side virus and spam filtering.
- Allows for shared mailboxes, contacts, and calendars
- Allows creation of personal distribution lists and personal contacts.
Optional Service Features
None.
Delivery Scope
SHSU campus-wide.
Delivery Channels
- SHSU desktops or laptops (Outlook, Mac Mail, Entourage, most any mail client)
- Smartphone & PDA
- Web Access: http://cas.shsu.edu/owa
Service Hours
24 hours a day, 7 days a week including holidays.
User Requirements
- Be a current SHSU employee, student, alumni, or retiree.
- A working network connection.
- An Internet ready, working desktop or laptop
- Active computer account.
Service Initiation
This service is obtained automatically upon account creation through SamWeb (samweb.shsu.edu).
Service Support
Help with this service may be obtained through the IT@Sam Service Desk, (936) 294-1950
Standard Costs
None
Optional Costs
None
Service Targets
Targets of this service are:
- 99.9% uptime, not including scheduled change outages.
- Restore service within XYZ timeframe upon non-planned service outage.
