SamWeb
My Sam
E-mail
Steps to take:
Service: Email
Status
LIVE
Description
Provides e-mail accounts to SHSU constituents.
Standard Service Features
- Microsoft Exchange
- E-mail service
Optional Service Features
None.
Delivery Scope
SHSU campus-wide.
Delivery Channels
- SHSU desktops or laptops with network access
- Remote Desktop
- E-mail client such as Outlook or Mac Mail
- Smart devices such as tablets and smart phones
Service Hours
24 hours a day, 7 days a week including holidays.
User Requirements
- Be a current SHSU employee, student, alumni, or retiree.
- A working network connection.
- An Internet ready, working desktop or laptop connected to the campus network
- Active computer account.
Service Initiation
This service is granted upon account activation.
Service Support
Help with this service may be obtained through the IT@Sam Service Desk, (936) 294-1950
Standard Costs
None
Optional Costs
None
Service Targets
Targets of this service are:
- 99.9% uptime, not including scheduled change outages.
- Restore service upon non-planned service outage.
