Steps to take:
Service: Banner
Status
LIVE
Description
Banner is a comprehensive computer information system that contains information related to
- student admission, enrollment, and graduation
- human resources and payroll
- financial budgeting and accounting
- procurement and travel
- grant management
- financial aid and scholarships
Banner has two primary interfaces:
- SSB or Self-Service Banner: An interface designed for an individual to locate or update information related to their personnel records, financial records, or student records.
- INB or Internet-Native Banner: An administrative interface allowing an individual to locate or update information related to groups of personnel records, financial records, or student records.
Standard Service Features
- Access to personal information
- Access to university data based on job role and data custodian approval
Optional Service Features
None.
Delivery Scope
SHSU campus-wide.
Delivery Channels
- INB can be accessed from
- SHSU desktops or managed laptops with network access
- Remote Desktop
- SSL VPN Web Access: http://secure.shsu.edu/
- SSB can be accessed from
- SHSU desktops or laptops with network access
- Remote Desktop
- SSL VPN Web Access: http://secure.shsu.edu/
- An Internet ready, working desktop or laptop
Service Hours
24 hours a day, 7 days a week including holidays.
User Requirements
- Be a current SHSU employee, student, alumni, or retiree.
- A working network connection.
- An Internet ready, working desktop or laptop connected to the campus network
- Active computer account.
Service Initiation
All computer-account holders can access SSB. INB access is obtained by requesting access from the applicable module owner.
Service Support
Help with this service may be obtained through the IT@Sam Service Desk, (936) 294-1950 or by clicking on the IT@Sam Help icon on the computer destop.
Standard Costs
None
Optional Costs
None
Service Targets
Targets of this service are:
- 99.9% uptime, not including scheduled change outages.
- Restore service upon non-planned service outage.

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