IT@Sam Staff Updates
Mike Steigerwald joined the IT@Sam senior management team as the Director of Client Services on August 16. Mike is an accomplished service professional with nearly 30 years of experience developing and managing highly effective technical support and customer service organizations. Mike comes to IT@Sam after 5 ½ years with the Texas Department of Criminal Justice, where his last position was that of Assistant Director, Network Support Services responsible for the agency’s desktop computing devices, peripherals, and network infrastructure throughout the state. Prior to TDCJ, he had managed customer support operations for various product manufacturers in diverse market sectors to include: videoconferencing, Local Area Networking equipment, and carrier-class (service provider) network switching systems. He attributes his very successful career to his focus on the “customer” in customer service and is committed to help reinforce that same philosophy within the Client Services department here at Sam.
Dava Morris is a Computer Science major here at Sam and will graduate in December. She will also be pursuing a graduate degree in Computer Science from SHSU. In her free time she volunteers with the campus Lion’s Club. Dava will be working with our Infrastructure and Support team here at IT@Sam.
We are happy to have Dava as a part of our team!
Evan Lecky is a Computer Science major and is scheduled to graduate late next year. He has been with his wife for 11 years & they are expecting their first child in mid-November. Evan will be working with our Infrastructure and Support team here at IT@Sam.
Welcome to the team, Evan!
Paul Jimenez graduated from Mercedes High School 1985 and from Texas State Technical College, Harlingen, Texas in 1989. His first computer position was with Compaq Computer Corporation in 1989. Since then he has worked for various companies in and around the Houston area including NASA, Hewlett Packard and Chevron. Paul will be working with our Infrastructure and Support team here at IT@Sam.
Welcome to IT@Sam Paul!
Gavin Bunney is from Denver, Colorado and worked at Level 3 Communications for 9 years as a Solutions Architect Engineer. His duties included Circuit and Network Design. Prior to that he spent 11 years with Nortel Networks as a Technical support Engineer supporting Qwest Communications for their Long haul Backbone Network for Sonet and SDH platforms. Gavin is looking forward to working in the IT department here at SHSU and will be working with our Infrastructure and Support team.
Welcome to IT@Sam Gavin!