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Welcome to the September, 2012
issue of IT@Sam Newsletter!

 

National Cyber Security Awareness Month

Cyber Security ImageIT@Sam has participated in Cyber Security Awareness Month along with many other organizations over the last two years. See what is in store for this year.

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Mouse WrenchLab & Classroom Services

The fall semester has officially started! With that in mind, we would like to remind you of the classroom amenities that are available to faculty and staff through IT@Sam. We treat classroom issues as top priority. Check out all the services we offer.

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Spring Semester Software Requests

We are just a few weeks into the new semester. However, it is never too early to start planning for spring. If you know you will need software for a class, please let us know as soon as possible so that we can guarantee that your programs are available by the first class day.

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IT@Sam Staff Updates

IT@Sam is happy to welcome Mike Steigerwald, Dava Morris, Evan Leky, Paul Jimenez, and Gavin Bunney to the IT@Sam team!

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Windows 7 Update

We are 90% complete with the Windows 7 upgrade. For the time being, we have halted the Windows 7 upgrade for the change freeze. After the semester calms down, we will resume upgrading the final computers on campus.

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September Technology Training Schedule

Training MouseIT@Sam will be offering a number of training sessions in various programs throughout the year. With each newsletter, we will list the trainings offered for the month. You can sign up for the trainings on the Human Resources website.

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Technology Notices & Computing Updates

In this month's notices and updates, we talk about the Exchange upgrade. Also, we have a new technology tutorial available to you!

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Tips BlocksTech Tip

For this month's Tech Tip we look at finding words or phrases on a webpage. Have you ever scanned a page endlessly for a certain word? If so, this tip will help you greatly.

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IT@Sam Stats and Survey Results

Each work order performed by IT@Sam has a request for a survey attached to it. These surveys let us know what you guys think about IT@Sam. Please take a moment to see how the service IT@Sam provides was rated by your colleagues. We really do value your opinion!

>> Read More

 

Follow IT@Sam Service Desk On Twitter, Facebook and Blog:

Twitter Icon twitter.com/SHSUServiceDesk

Facebook Icon facebook.com/SHSUServiceDesk

Facebook Icon facebook.com/SHSUMacusers

Blog Icon shsuservicedesk.wordpress.com

 

If you'd like to make a suggestion for future content, we'd love to hear from you!

 


 

The IT@Sam Newsletter was approved by the Vice President for Information Technology for e-mail distribution to SHSU faculty and staff.


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