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IR Update

Welcome to the October, 2011
issue of IT@Sam Newsletter


Breakfast At The Service Desk

BreakfastIT@Sam and the Service Desk invite you to have breakfast with us! These mini-training sessions are an opportunity for the Staff and Faculty to come by and meet the Service Desk employees, get a bite to eat, listen to a short presentation and discuss the topic with colleagues. Please join us on October 18 for a discussion on Social Media: Facebook Pages as Tools.

>> Read More


Tech on Campus - Computer Science Clean Room

Clean RoomFrom time to time, we like to feature articles about groups on campus outside of IT@Sam who are doing innovative things with technology. One such group is the Computer Science Department with the design and planning of their Clean Room project.

>> Read More


Cyber Security Month

SANSCyber Security Month is a good time to learn a little more about protecting your data and personal information.

To draw further attention to this Month, IT@Sam is hosting a Cyber Security Awareness Panel Discussion. The Panel is sponsored by the IT@Sam Service Desk and will be held in the Mafrige Auditorium (Smith-Hutson Building Room 128) on October 19 from 3 - 4:00 pm.

SANS is the most trusted and by far the largest source for information security training and security certification in the world. Read which security controls the SANS Institue deems critical.

>> Read More


Cyber Security Poster Contest in October

IT LogoOctober is Cyber Security Awareness Month and IT@Sam is hosting a Cyber Security Awareness Poster contest to help spread information about cyber security. The poster contest provides a way for students to showcase their talent and win great prizes!

>> Read More


IT@Sam Shout-Outs

IT@Sam would like to "shout-out" to the many different people and teams on campus who make working at SHSU a great experience! This month, we'd like to acknowledge Lynn Clopton, Carrie Barton, the DELTA video team, Rosa Coss, Charlie Vienne, Keri Rogers, Holly Tickner and Fawzi Noman!

>> Read More


Technology Notices & Computing Updates

TonerIn this month's Notices section read about free toner cartridges, an increase in illegitimate e-mails (phishing attempts) and various other technology notices and updates!

>> Read More


IT@Sam Staff Updates

IT@Sam is happy to welcome our new Information Security Analyst Marilyn Cummings.

>> Read More About Marilyn


Win Prizes - Play "IT@Sam I Am"

As IT@Sam continues to grow, we'd like you to get to know some of our hard working employees. The following article features a random employee within IT@Sam. Guess who it is and win a prize!

Contratulations to Mark Tuttle, Dana Grant and Amanda Bryan who correctly guessed that last month's "IT@Sam I Am" mystery person was Jacob Chandler!

>> Play IT@Sam I Am


Tech Tips

MS Office SuiteBoth of this month's Tech Tips are about new features in Microsoft Office Suite 2010, one from PowerPoint 2010 and the other concerns Excel 2010.

>> Read More


Service Desk Stats and Survey Results

Each work order performed by IT@Sam has a request for a survey attached to it. Please take the time to fill out these surveys as they are a great tool to let us know what you guys think about IT@Sam. Please take a moment to see how the service IT@Sam provides was rated by your colleagues.

>> Read More


Follow IT@Sam Service Desk On Twitter, Facebook and Blog:

Twitter Icon twitter.com/SHSUServiceDesk

Facebook Icon facebook.com/SHSUServiceDesk

Facebook Icon facebook.com/SHSUMacusers

Blog Icon shsuservicedesk.wordpress.com


If you'd like to make a suggestion for future content, we'd love to hear from you!



The IR Update was approved by the Assistant Vice President for Information Technology for e-mail distribution to SHSU faculty and staff.

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