The Service Desk has Officially Moved
During these past few months a major renovation has been in the works and we are proud to say that it is finally complete. The Service Desk is no longer in room 144 of Academic Building 1. You can now find the Service Desk in room 145. Our entrance can now be found in the main first floor hallway in AB1.
While we are not under construction, we are in the process of updating our waiting area. We will plan an open house once fully furnished – so stay tuned for that date.
What is Different?
The Reception Area
Today, when you walk into the Service Desk a technician in our reception area will greet you. This new space offers more room than our previous location. Updates to our décor and technology will be added in the near future.
The Call Center
With our previous area, nothing separated the phone technicians and our walk-ins. This had the potential to create distractions for both parties. In our new Service Desk, a wall separates the two areas. The distinct delineation of the areas makes for a more peaceful environment when you come to the Service Desk.
What Will Happen to AB1-144?
The area that used to be the Service Desk is now under renovation to become the new Tech Shop. This area will house our technicians who handle the campus desktops and laptops. While this area is under construction our technicians will stay in their current location in Academic Building 1.
If you have any questions please contact the Service Desk (4-HELP).