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Software Request Reminder

Time flies doesn’t it? Before you know it a semester is long gone and a new one is fast approaching. This means that we, as a campus, need to start preparing for upcoming semesters as soon as possible. For those who teach classes this is especially important since you have the most direct interaction with our students. If you need special software for a class, we will be more than happy to work with you to get that software installed.

IT@Sam Client Services has received requests from various faculty members to upgrade several software packages before Fall - 2013. These upgrades may have an impact on academic instruction since textbooks and curricula are planned far in advance. Please review the planned changes to campus software versions below. Please share this information with the faculty in your department and let us know if there are any concerns with the proposed upgrade software versions or dates of installation. The software titles listed below are not all encompassing of the software being upgraded before Fall 2013, as there may be additional software that only impacts your department and those will be handled individually with the faculty requesting the upgrade.


Adobe Creative Suite CS 6
Upgrade for all classrooms and labs scheduled between Spring - 2013 and Summer I - 2013 for both Windows and Macintosh.

SAS 9.3
Upgrade of existing SAS 9.2 to 9.3 for Windows computers on campus.  An expanded license agreement has been completed which will allow for SAS to be installed in all labs and classrooms on campus with optional installs available for faculty computers via the SHSU Program Installation Menu.  Upgrade is scheduled between Summer II – 2013 and Fall – 2013.

Microsoft Office 2013
Upgrade for all campus Windows computers scheduled between Summer II - 2013 and Fall – 2013.

Autodesk 2013 (AutoCAD, Revit, Inventor, Electrical, and Mechanical)
Upgrade for all campus Windows computers scheduled between Summer II - 2013 and Fall – 2013.

Requesting New Software?

Please note that any new software requests or upgrades to existing software should be submitted by the deadlines below to allow for enough time to verify licensing, obtain software, package for deployment, and test with the functional users of the software.  You or your team may be needed for the functional testing of the software before it can be deployed to campus.





October 1

May 1

March 1

Software Requirements:

If you will be requesting the addition of an application to the campus network the following factors must be satisfied when choosing or purchasing an application.

  • Software must be compatible with Windows 7 or Mac OSX Lion and Mountain Lion
  • Software must be a network application
  • Your department must purchase an adequate number of user licenses

What you will need :

  • What is the Vendor Name, Title, and Version Number of the software?
  • For how many computers will this software be licensed? All license information must be supplied to IT@Sam with a copy of the software
  • How will the software be delivered to IT@Sam? If Web Download is selected, supply the URL link to the software in the Workorder Description field.
  • For which semester will the software be requested? Please review the policy page for software Request Deadlines.
  • Who will need to run this software? If Specified Users or Specified Computer Labs(s) is selected, use the Workorder Description field to note the specific need.
  • Has this request been approved by your department chair? Please include copy of e-mail approval if so.
  • Once you have all this information, please place a work order.

If you have any questions feel free to e-mail the Service Desk or call (4-HELP).

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