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IR Update

Welcome to the May, 2013
issue of IT@Sam Newsletter!


New Work Order System

Cherwell Logo

The time is approaching for the rollout of Cherwell. This new system will help in streamlining your requests of IT. Several demos and training opportunities will be offered for you to become acquainted with the new system.

>> Read More

IT Approval Purchase Forms

We are happy to announce that within the next few weeks we will be implementing a new process that will expedite the manner in which orders through IT are placed.

>> Read More

Security Tip: Protect Yourself From Phishing

In the pre-Internet era, con men, also known as confidence men, would gain victims’ confidence through the use of deception to defraud them. The same principles are being used today, only now to an even greater efficiency through the use of online scams.  One of the most prolific means for online scamming is phishing.

>> Read More

Talent Management

We are one month into the Talent Management era. To help usher in our new Learning Management System, we have held several trainings to familiarize faculty and staff with this system. We will continue to offer more training opportunities throughout the month of May.

>> Read MoreDon't Forget

Software Request Reminder

Educating students is the primary goal of this campus. Sometimes, to facilitate our students’ education, a faculty member may require special software to teach a class. If you know you will need software for upcoming semesters, please take notice of the target dates for your requests.

>> Read More

WebCMS Trainings Available

Is your department's website in WebCMS? Do you want to learn how to edit your department’s website? If so, our Web Development team will be offering classroom sessions for learning WebCMS beginning this month. These sessions will familiarize you with our WebCMS system and how to make quick website changes.

>> Read More

Tips BlocksTech Tip

This month, we talk about the Microsoft Junk Reporting Add-in for Outlook. If you have ever received junk mail, this tutorial will explain how to report each instance to Microsoft so they can filter future messages.

>> Read More

Training MouseMay Technology Training Schedule

IT@Sam will be offering a number of training sessions in various programs throughout the year. With each newsletter, we will list the trainings offered for the month. You can sign up for the trainings in Talent Management.

>> Read More

IT@Sam Stats and Survey Results

Each work order performed by IT@Sam has a request for a survey attached to it. These surveys let us know what everyone thinks about IT@Sam. Please take a moment to see how your colleagues rated the service IT@SAM provides. We really do value your opinion!

>> Read More

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If you'd like to make a suggestion for future content, we'd love to hear from you!



The IT@Sam Newsletter was approved by the Vice President for Information Technology for
e-mail distribution to SHSU faculty and staff.

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