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IR Update

Welcome to the May, 2012
issue of IT@Sam Newsletter!


Windows 7Windows 7 Upgrade Coming Soon -
Register to Win Some Great Prizes!

IT@Sam will be upgrading campus PCs to Windows 7 starting on May 14, 2012 beginning with faculty, lab and classroom computers. Read how this will affect you!


SHSU Wireless Network Upgrade

Wireless IconIT@Sam has upgraded the wireless network on campus. We will now offer more IP addresses as well as a longer DHCP lease time. That may seem very technincal, but it will affect everyone on campus who used wireless technology. If you wish to know about these service improvements, please read the full article.

>> Read More


SunflowersMay Technology Training Schedule

IT@Sam will be offering a number of training sessions in various programs throughout the year. With each newsletter, we will list the trainings offered for the month. You can sign up for the trainings on the Human Resources website.

>> Read More


Breakfast At The Service Desk

Breakfast Join us on May 15 for a bite to eat and listen to a short presentation about Integrating Your iPhone, iPad or smart device With Campus Technology.

Learn how to:

  • Use Lync on your iPhone or iPad
  • Use your iPhone or iPad to take notes in meetings
  • Edit MS Word or Excel files
  • View other people's calendars
  • Use the SHSU iPhone App

If you have not had the chance to attend one of our monthly Breakfast at the Desk sessions, we encourage you to do so!

>> Read More


Technology on Campus

There are so many groups on campus outside of IT@Sam who are doing innovative things with technology. This month we'd like to highlight the Department of Chemistry and their IR microscope.

>> Read More


Hands InIT@Sam Staff Updates

IT@Sam is happy to have Michael Huff, Debbie Allen, Tod McLin, and Hayden Baston as part of our team.

>> Read More



IT@Sam Shout-Outs

IT@Sam would like to "shout-out" to the many different people and teams on campus who make working at SHSU a great experience! This month, read shout-outs to Dr. Darren Williams, Sharon Parker, Leif Kusch, Aaron LeMay, and Carrie Barton.

>> Read More


UpdateTechnology Notices & Computing Updates

The login screen to the online SHSU e-mail client will be changing on May 14. Also, check out the new look to Online Technology Tutorials!

>> Read More


Tips BlocksTech Tips

For this month's Tech Tip we look at the cyber scam known as vishing as well as how to protect yourself from falling victim to an attack.

>> Read More



IT@Sam Stats and Survey Results

Each work order performed by IT@Sam has a request for a survey attached to it. Please take the time to fill out these surveys as they are a great tool to let us know what you guys think about IT@Sam. Please take a moment to see how the service IT@Sam provides was rated by your colleagues. We really do value your opinion!

>> Read More


Follow IT@Sam Service Desk On Twitter, Facebook and Blog:

Twitter Icon twitter.com/SHSUServiceDesk

Facebook Icon facebook.com/SHSUServiceDesk

Facebook Icon facebook.com/SHSUMacusers

Blog Icon shsuservicedesk.wordpress.com


If you'd like to make a suggestion for future content, we'd love to hear from you!



The IR Update was approved by the Assistant Vice President for Information Technology for e-mail distribution to SHSU faculty and staff.

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