Welcome to the May, 2011
issue of IT@Sam Newsletter
IT@Sam Streamlines Technology Purchasing Process
In an effort to expedite technology purchasing, we have shortened the list of items that will require IT@Sam review prior to purchasing. We believe this will provide better service while still allowing us to be in compliance with TSUS policy.
IT@Sam is Giving Summer Make-Overs to Software Packages
During the next few months many software packages are getting updates, please read the list to find out what all is being updated.
IT@Sam would like to take a moment this month to show our thanks to Dana Nicolay, Dr. Ken Smith, Angela Whitlock and James Horn.
Change Notices & Computing Updates
This month's change notices and computing updates recap the Banner registration launch and describes a new way to check your available storage space in SamWeb.
In this month's Tech Tips we explore the various key board short cuts on Windows and Macintosh computers as well as how to repair some programs using the Control Panel in Windows.
Service Desk Stats and Survey Results
Each work order performed by IT@Sam has a request for a survey attached to it. Please take the time to fill out these surveys as they are a great tool to let us know what you guys think about IT@Sam. Please take a moment to see how IT@Sam was rated by your peers.
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The IR Update was approved by the Assistant Vice President for Information Technology for e-mail distribution to SHSU faculty and staff.