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IR Update

Welcome to the May, 2011
issue of IT@Sam Newsletter


We'd love to hear feedback about what you'd like to read in the IT@Sam Newsletter. If you'd like to make a suggestion for future
content, please let us know.


Purchasing ImageIT@Sam Streamlines Technology Purchasing Process

In an effort to expedite technology purchasing, we have shortened the list of items that will require IT@Sam review prior to purchasing. We believe this will provide better service while still allowing us to be in compliance with TSUS policy.

>> Read More


Software Updates ImageIT@Sam is Giving Summer Make-Overs to Software Packages

During the next few months many software packages are getting updates, please read the list to find out what all is being updated.

>> Read More


IT@Sam Shout-Outs

IT@Sam would like to take a moment this month to show our thanks to Dana Nicolay, Dr. Ken Smith, Angela Whitlock and James Horn.

>> Read More


Change Notices & Computing Updates

This month's change notices and computing updates recap the Banner registration launch and describes a new way to check your available storage space in SamWeb.

>> Read More


Tech Tips ImageTech Tips

In this month's Tech Tips we explore the various key board short cuts on Windows and Macintosh computers as well as how to repair some programs using the Control Panel in Windows.

>> Read More


Service Desk Stats and Survey Results

Each work order performed by IT@Sam has a request for a survey attached to it. Please take the time to fill out these surveys as they are a great tool to let us know what you guys think about IT@Sam. Please take a moment to see how IT@Sam was rated by your peers.

>> Read More


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Blog Icon shsuservicedesk.wordpress.com





The IR Update was approved by the Assistant Vice President for Information Technology for e-mail distribution to SHSU faculty and staff.

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