Welcome to the March, 2013
issue of IT@Sam Newsletter!
March Madness and Technology
March Madness and Technology collide this month. The annual NCAA tournament is upon us. Do you have all the tools necessary to stay on top of the tournament? Do you want an app that will help you build that unbeatable bracket?
New Employees and Granted Access
Any requests for special access are usually granted in a timely manner. For new employees, we ask that you wait to request this access until their EPAF has been processed.
Security Tip: Cell Phone Security
If you have a smartphone, you have access to limitless resources. You can check your Facebook account as well as your mortgage payments. However, there is a danger to having all that access. You should be fully aware of these risks.
Spring Break Hours
IT@Sam will have modified hours for Spring Break 2013. While students are getting a break from class, we will be here to help maintain our campus technology.
Cherwell, our new Service Management system, will soon be deployed across campus. We’d like to take this time to go over some of the terminology that we will be using once this product goes live.
For this month's Tech Tip show you how to set up an e-mail alias for your SHSU e-mail and how to make it your primary e-mail.
Technology Tutorial Update
If you are the type of person that loves to have instructions in front of them while they work, then our technology tutorials are for you. We are always updating these and it is a service we are proud to offer you. We have an update to one of our tutorials this month.
March Technology Training Schedule
IT@Sam will be offering a number of training sessions in various programs throughout the year. With each newsletter, we will list the trainings offered for the month. You can sign up for the trainings on the Human Resources website.
IT@Sam would like to "shout-out" to the many different people and teams on campus who make working at SHSU at great experience! This month, we say thanks to Fawzi Noman, Ed Blackburne, Leif Kusch, Karyl Horn, and Maria Busby.
IT@Sam Stats and Survey Results
Each work order performed by IT@Sam has a request for a survey attached to it. These surveys let us know what everyone thinks about IT@Sam. Please take a moment to see how the service IT@Sam provides was rated by your colleagues. We really do value your opinion!
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The IT@Sam Newsletter was approved by the Vice President for Information Technology for e-mail distribution to SHSU faculty and staff.