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Welcome to the January, 2013
issue of IT@Sam Newsletter!



Sending E-Mail Through Exchange

We will be modifying our Exchange server IMAP/SMTP settings on January 11. This will have minimal impact for the campus. However, if you connect and check your campus mail with a device that does not support Exchange protocols you might be affected by this change.

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Windows XP: Countdown to Retirement

Windows XP has been a great operating system for the past decade. Computer users across the globe have become familiar and comfortable with XP. However, after an impressive run, the days of Windows XP are coming to an end.

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GoodbyeService Teams Update

IT@Sam will be moving away from the Service Team Model for completing work orders. This will not change the process for submitting work orders, however it will change who handles a particular work order.

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Tips BlocksTech Tip

A lot of websites now allow you to log in using your Facebook, Twitter, or Google account. This is very convenient because it eliminates the need for creating multiple accounts. How safe is this?

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Training MouseJanuary Technology Training Schedule

IT@Sam will be offering a number of training sessions in various programs throughout the year. With each newsletter, we will list the trainings offered for the month. You can sign up for the trainings on the Human Resources website.

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IT@Sam Shout-Outs

IT@Sam would like to "shout-out" to the many different people and teams on campus who make working at SHSU at great experience! This month, we say thanks to Ann Holder, Cynthia Bennett, TJ Bittick, and Cindy Bradfield.

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IT@Sam Stats and Survey Results

Each work order performed by IT@Sam has a request for a survey attached to it. These surveys let us know what everyone thinks about IT@Sam. Please take a moment to see how the service IT@Sam provides was rated by your colleagues. We really do value your opinion!

>> Read More


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If you'd like to make a suggestion for future content, we'd love to hear from you!



The IT@Sam Newsletter was approved by the Vice President for Information Technology for e-mail distribution to SHSU faculty and staff.

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