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IR Update

Happy Holidays from IT@Sam!

Welcome to the December, 2011
issue of IT@Sam Newsletter

Holiday ChecklistChristmas Tree

Before you leave for the holidays take a look at our short list of things to prepare for your vacation.

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Technology on Campus

There are so many groups on campus outside of IT@Sam who are doing innovative things with technology. This month we'd like to highlight the Department of Physics' sputter coaters.

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IT@Sam Laptop Checkout Program

IT@Sam now offers laptops for checkout to SHSU Faculty and Staff.

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Christmas Cyber Scams

Cyber ThiefCyber criminals will be at their most active this holiday season. Not everything is as it seems and that is especially true for this time of year. Safeguard yourself against and learn about the most common cyber attacks by reading the "Twelve Cyber Scams of Christmas."

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IT@Sam Staff Updates

IT@Sam is happy (and sad) to announce that Nina Cushman and Marliyn West are retiring.

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IT@Sam Shout-Outs

IT@Sam would like to "shout-out" to the many different people and teams on campus who make working at SHSU at great experience! This month, read shout-outs to Thomas Sosebee, Dr. Hui Fang, David Epps, James Van Roekel, Chris Hensons, Justin Kinslow and Tyler Watson.

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Service Desk & Labs Holiday Hours

The Service Desk and IT@Sam Computer Labs will be observing shortened holiday hours 12/24/2011 through 1/12/2012.

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Technology Notices & Computing Updates

In this month's Technology Notices section read about the new software rollouts for Spring 2012 for both Mac's and Pc's. This includes new versions of Minitab and Adobe software.

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TipTech Tips

This month's Tech Tip includes keyboard shortcuts for Mac's and PC's that will make you more efficient in your daily tasks.

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Breakfast At The Service Desk

BreakfastBreakfast at the Desk sessions have been well received and attended and we plan to continue them in Spring 2012. These mini-training sessions are an opportunity for the staff and faculty to come by and meet the Service Desk employees, get a bite to eat, listen to a short presentation and discuss the topic with colleagues.

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IT@Sam Stats and Survey Results

Each work order performed by IT@Sam has a request for a survey attached to it. Please take the time to fill out these surveys as they are a great tool to let us know what you guys think about IT@Sam. Please take a moment to see how the service IT@Sam provides was rated by your colleagues.

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Follow IT@Sam Service Desk On Twitter, Facebook and Blog:

Twitter Icon twitter.com/SHSUServiceDesk

Facebook Icon facebook.com/SHSUServiceDesk

Facebook Icon facebook.com/SHSUMacusers

Blog Icon shsuservicedesk.wordpress.com


If you'd like to make a suggestion for future content, we'd love to hear from you!



The IR Update was approved by the Assistant Vice President for Information Technology for e-mail distribution to SHSU faculty and staff.

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