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IT@Sam Newsletter

Service Desk Stats

In the month of March, the IT@Sam Service Desk handled:

• IT@Sam work orders closed in March: 1698
• Service Desk Calls for March: 2737
• Service Desk Walk-ins for March: 175

Attached to every work order is a survey that you can take to tell us about the experience you had working with us. We evaluate ourselves based on these survey results and therefore greatly appreciate the time taken to fill these out.