All SHSU residence halls rooms, except Colony apartments, are equipped with two computer access ports that provide a direct connection to the Internet and the University LAN (Local Area Network). Some of the advantages of your computer access port are:
All University residence hall residents with an active University computer account are eligible for the use of the residence hall LAN access ports available in their room. These connections are restricted by the same rules and restrictions that apply to the use of all University computer resources.
Due to security concerns and traffic volume, we do request that you abide by the following general rules:
Reshall LAN Port Access Policy
As a part of the University telecommunications network, usage of this resource must be within the guidelines of the University Acceptable Use Policy. In addition to the University AUP, residence hall network ports are intended for the connection of a single network device intended for use only by its owner. A second device is only permitted upon requesting approval through the Computer Services workorder system (294-1950) and receiving approval from the SHSU Computer Services department for the installation.
A violation of the SHSU Residence hall LAN port policy may result in loss of the use of your connection and possible University disciplinary actions.
Normally the NIC will come with detailed instructions for its installation. The installation of the NIC will require the computer case be opened for its installation. Please read and follow all instructions and warnings first.
Getting Connected
Once you have obtained all the necessary equipment you must now assemble and configure these components to activate your connection. Two options are available for activating your connection:
- There are local service centers. You may schedule a technician to assist with the setup.
- You may follow the instructions provided with your equipment and below and activate your connection on your own. The Computer Services Helpdesk (41950) will be available to answer quick questions if needed.
The Basic configuration is:
- Protocol: TCP/IP
- Speed: 10mb
- Duplex: Half
- IP: DHCP / Obtain automatically
- DNS: Disabled
Select your operating system from the list below to see detailed configuration instructions.
If you are having difficulties with your Ethernet connection, please verify the following information
- Insure the Ethernet cable is plugged into your computer and to the network access port.
- Insure that the Ethernet cable is plugged into the wall network access port and not the phone port. Active ports are red except for Sam Houston Village & Bearkat Village, which are blue.
- Insure that you are using a Category 5 network cable. A phone cord will not work.
- For security reasons an individual network access port will only allow one PC to connect through it. If another machine was plugged into the port or if you have replaced your network card, contact the Helpdesk at x41950 and request a work order to reset your network access port.
Additional Troubleshooting
Additional troubleshooting tips are included on the Windows, Macintosh and Linux configuration pages. Please use this information as a general reference and refer to the documentation on your specific operating system and equipment for specifics. You may also consider contacting a local service center.
Disclaimer
Computer Services is not responsible for damages, loss of data or anything else that might occur from following these procedures. These procedures are intended for students who are knowledgeable about setting up a network. Students who dont feel computer literate are encouraged to have someone they trust configure their computer for them.
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University & Department
Order System
If you have questions about the SHSU Computer Services, please contact us at:
Computer Services
SHSU Box 2449
Sam Houston State University
Huntsville, Texas 77341-2449
Phone: (936) 294-1950
Email: helpdesk@shsu.edu
Fax: (936) 294-1231