Computer Labs

IT@Sam has 12 computer labs across the SHSU campus. Three of these are labs for students to use as general use; AB4, CHSS, and the left side of NGL. All Information Technology labs are equipped with Windows XP workstations, DVD-RW drives, scanners, printers, USB ports for access with compatible flash/USB drives, and other peripheral items. There are Mac's available in the NGL lab. The labs are available to enrolled students, faculty, and staff. Times for the labs, lab schedules, and reservations are posted online and outside each lab.
No food or drinks are permitted in the labs.

Lab Management

Rachel Macy, the Lab Manager, manages the computer labs. She is in charge of the hours of operation, maintenance of the labs and equipment, lab reservations, and lab assistant scheduling.

Lab Maintenance

Faculty may submit problems with the labs conditions such as lighting, temperature, speed of connection, etc. to the lab manager. For equipment maintenance, submit these problems on the SHSU SamWeb Portal.

IT@Sam Lost and Found Procedure

The items left by students in the IT@Sam labs are brought to the Lab Management office in AB1, Room 108. We attempt to identify the owner, and contact them immediately, usually by e-mail. Our current hours of operation are MWThF 8am-5pm and Tuesdays 8am-4:30pm.

Lab Assistant Knowledge Base

Lab Assistants or student workers are familiar with the following:

Staff

Rachel Macy
Lab Manager
rxm010@shsu.edu
936.294.3062

Computer Server on RackIR Update

 

Dell Logo
University & Department
Order System

Dell Logo
Dell Personal Purchases

Apple Logo
Apple Personal Purchases


Microsoft Home Use Program

 

 

If you have questions about the SHSU Information Technology, please contact us at:

Information Technology
SHSU Box 2449
Sam Houston State University
Huntsville, Texas 77341-2449
Phone: (936) 294-1950
Email: helpdesk@shsu.edu
Fax: (936) 294-1231