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Service Desk

Location: AB1 Room 145

Phone: (936) 294-HELP (Faculty/Staff line) (936) 294-1950 (Student line)

Email: servicedesk@shsu.edu

Live Support: support.shsu.edu

Social Media:


The Service Desk is available by phone:

Monday through Thursday, 7:30 a.m. until 10 p.m.

Friday, 7:30 a.m. until 6 p.m.

Saturday, 8 a.m. until 12 p.m. & 1 p.m. until 5 p.m.

In-person assistance can be obtained Monday through Friday, 8 a.m. until 5 p.m.

The Service Desk is closed during University holidays and observes shorter hours during interim sessions.

Mailing Address:
IT@Sam Service Desk
SHSU Box 2449
Sam Houston State University
Huntsville, Texas 77341-2449

Blackboard & SHSU Online Support

Please contact D.E.L.T.A/SHSUOnline with questions regarding your online classroom

IT@Sam Administration

Location: AB1 Suite 131

Phone: (936) 294-3548

Mailing Address:
IT@Sam - Administration
SHSU Box 2449
Sam Houston State University
Huntsville, Texas 77341-2449

Directions to IT@Sam in AB1

I-45, Huntsville, TX 77340 to Avenue I, Huntsville, TX 77340AB1 at SHSU
2.6 miles

1. Depart I-45, Huntsville, TX 77340
2. Turn East onto US-190 [SR-30] for 1.1 miles.
3. Turn Right(South) onto SR-75 [N. Sam Houston Ave] for 0.4 miles.
4. Turn Left(East) onto 16th St. for 0.2 miles.
5. Turn Right(South) onto Avenue I for 0.1 miles.
6. Arrive Avenue I.

The IT@Sam Service Desk is located in AB1 Room 145

Directions via Google Maps


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