FIRST ALERT FAQs

 

Q. What about students with emotional problems?

A. Depending on the urgency, you might do one or more of the following:

1. Suggest that the student go to the Counseling Center for help (Lee Drain 888).
2. Call the Counseling Center yourself and make an appointment for the student while he or she is with you.
3. If you want us to screen the student first, give us a call (numbers below) so that we can talk about it and take action.
4. If there is an emergency, call the Counseling Center and tell them that you (or a designee) will be there shortly with the student.

Q. What if a student is disrupting the class?

A. Contact Dr. John Yarabeck, the Dean of Students, for disciplinary issues. His contact information is 294-1783 or jyarabeck@shsu.edu

Q. How do I refer students?

A. Choose from any of these methods:

1. Use our on-line form either way.
a. Type in this site: http://www.shsu.edu/~sam_www/form.html and bookmark it for later use, or
b. Go to the SHSU web page, select SAM Center, then Support Programs, and then First Alert. Fill in the form and submit.
2. Telephone us at 294-4456 or 294-4403.
3. Use a First Alert paper form and send it via campus mail to First Alert, Box 2074. Call or e-mail us for paper form pads.
4. E-mail us at sam_asp@shsu.edu. Include the student’s name, ID#, e-mail address, the course title & number, and the reason for the referral. Add your contact information.

Q. What if I have a large number of students to refer, especially after my first test?

A. Make a copy of your class roster(s), highlight or mark those whom you are referring, and write G, A, or B beside each one you refer. This tells us if the referral is for Grades, Absences, or Both. Then send it to us through campus mail (see above) or by messenger.

Q. What happens with the student after I make the referral?

A.

1. The student is sent an e-mail the same day we receive the referral.
2. If we receive no reply within 3 days, we phone at least twice, leaving messages on the student’s answering machine wherever possible.
3. If there is no response after several days, we send a letter to the student, then wait about a week for a reply before notifying the faculty member.

Q. How will I know what is going on with my referral?

A.

1. You will be given notice the same day that we receive it.
2. Shortly after we hear from the student, we let you know (usually by e-mail) what we have learned and what recommendations we have made to the student. For students who do not reply at all, the process of e-mailing, phoning, and waiting for a reply to our letter can take about two weeks. You are free to call us at any time.
3. If you send us a long list of referrals (we have processed as many as 70 from one class), it may take a little longer, but we try to keep you informed as soon as possible.

 

 

Let Us Help You Succeed!!!

 

* A Member of the Texas State University System *