Vice President for Finance and Operations
Goals for 1998-99 Academic Year Aligned With
Institutional Strategic Goals
 
Department Mission Statement

The mission of the Office of Vice President for Finance and Operations of Sam Houston State University is to assure that the division meets its mission goals and objectives in a manner consistent with the Sam Houston State University institutional mission statement, its philosophy and its strategic plan initiatives.

This office is dedicated to assisting the division in providing outstanding customer service while maintaining the fiscal integrity of the University. We are also constantly striving to provide a healthy, safe, well maintained campus for our faculty, staff, students and visitors.

We strive to assist in the accomplishment of the President’s five campus initiatives of critical concern. His five initiatives are being mirrored by the Vice President for Finance and Operations.

Input for the development of goals for fiscal year 1998-99, was derived from the department directors of the business office, administrative accounting, physical plant, business services, university press, human resources, purchasing and stores, and computer services. These department directors were asked to obtain from their constituencies what they thought were the most important issues facing the division of finance and operations. These issues provide the basis for determination of priorities and goals for fiscal year 1999 and are being integrated into one of the five major institutional priorities. The priorities and goals identified are listed in the following strategies:

 
1. Integrate computer technology into all administrative and instructional processes of the university.

A. Continue assisting in the integration of computer technology in the administrative offices and instructional processes of SHSU including on-campus instruction, distance learning, library modernization, improvement of university infrastructure, faculty and staff development. 1. Continue the wiring of academic classrooms and faculty offices to complete all by 08/31/99.

2. Assist in the creation of two fully functional distance instruction classrooms.

3. Develop and implement a plan for providing computer access in the residence halls of our campus.

4. Assist in development, creation, and equipping of a Center for Innovative Learning.

5. Review and develop a proposal for increased annual funding of the university computer services departments (computer use fee, HEAF monies, general use fee, etc.).

B. Continue improving and developing a program of excellence at The University Center, The Woodlands, Texas. 1. Providing financial oversight and assistance. C. Continue development and equipping of two additional computer labs on campus, Huntsville, Texas by 08/31/99.

D. Assist Computer Services, Business Office, and Cashiers’ Office in implementing the on-line cashiering. This process will post transactions to the student accounts at the "point of sale" rather than at a remote location after the fact.

E. Provide employee training to promote the use of electronic data already available to all administrative employee/users.

F. Develop payroll computer programs for administrative departments.

1. The computer generated Payroll Action Form program will enable administrative departments to provide accurate information to the Payroll Department. G. Provide payroll deadline information on-line for use by administrative departments. 1. The Payroll Office will provide on-line information on the following payroll deadlines: a. Time sheet deadlines

b. Payroll Action Form deadlines

H. Assist faculty in becoming better able to use the University’s computer system and reports to track the financial position of their grant funds and better understand the accounting processes involved. 1. Provide training sessions for faculty and staff that gives instruction on obtaining useful data from the University’s computer system and provides understanding of available reports.

2. Provide training sessions for faculty and staff that explains the accounting processes affecting their grant funds so that they will feel more comfortable utilizing the available computer reports.

I. Convert the flow of transaction in the Cashiers’ Office from Administrative Accounting to "on-line" cashiering. This will include the purchase of five personal computers.

J. Provide personal computers for the full time staff in Accounts Payable. This would require the purchase of two personal computers.

K. Provide staff development in the form of one personal computing class offered by SHSU Computer Services. The goal set for 1998-99 will be attendance in one hour of class by 75% of the full time staff employee.

L. Begin or continue implementing advanced scanning technology into the various departments.

1. Begin scanning and paperless environment effort in Financial Aid.

2. Begin scanning and paperless environment effort in Housing and Food Services.

3. Begin on test basis, video conferencing in selected areas.

M. Begin a new identification card system on campus that will serve as the foundation to an All-in-One card type of system and that will replace existing technology.

N. Continue implementing personal computers in departments and expansion of such use by students to update certain records.

O. Continue linking departments and units within departments with email and expand into video conferencing as applicable.

P. Continue to press for expanded use of email between students and administrative functions.

Q. The Office of Computer Services will continue integrating computer technology into all residence life buildings and administrative processes.

1. Wire all residence hall offices to campus computer network.

2. Provide one computer and printer for each hall office.

3. Purchase laptop with presentation abilities.

4. Continue to budget yearly for annual upgrades in hardware and software.

5. Develop plan to update and use web pages to do actual business rather than just as an informational source (electronically apply for housing, meal plans, request hall and room changes, renewals, etc...

6. Purchase new ID card system

a. Develop plan to expand card system to control access to residence halls.

b. Develop plan to implement one-card system to access vending machines, laundry machines, meal plans, library, bookstore, purchase parking stickers and/or pay for tickets, purchase theater and concert tickets, etc...

7. Purchase an automated housing assignment software system.
R. Continue with migration and implementation of enhanced version of Financial Aid packaging software.

S. Provide assistance in aid office computer lab, on a group scheduled basis at first, for processing the Free Application for Federal Student Aid (FAFSA). (Currently we provide electronic FAFSA assistance on an individual basis).

T. With the assistance of Computer Services, develop an on-line Semester Loan Application program with instant approval/denial disclosure and instruction output document.

U. Participate in a pilot program using document scanning equipment to provide an integrated electronic document tracking system.

V. Continue assisting in the integration of computer technology in the administrative offices.

1. Upgrading the two older computers that the Post Office is using to the newer NT systems.

2. Looking at available systems like the Pitney-Bowes Mail Management System to computerize the metered mail process.

a. This system would save the University money by being able to track all of the postage that is taken off the meter.

b. This system would allow all of the account numbers used by the departments.

c. This system would have a scale for each machine that would be used to double check the weights of each mail piece.

3. If the Post Office is unable to get the Mail Management System, we will look at obtaining a new model of mail machine, such as a Paragon II.
W. Continue assisting in the integration of computer technology in the administrative offices and instructional processes of Sam Houston State University. 1. Complete wiring all classrooms with Category 5, Ethernet by the end of FY ‘99.

2. Replace and/or upgrade on-third of all faculty workstations during FY ‘99.

3. Make available to student residence halls a high speed internet connection by the end of FY ‘99.

4. Increase contract hours for training courses for faculty and staff by 20% over FY ‘98.

5. Develop the necessary network resources for the activities of the new Center for Innovative Learning.

6. Develop budgetary resources needed to make SHSU a technology friendly university by raising the percentage of total university funds budgeted for functions performed by the Computer Services Department from 2.00% in FY ‘98 to 3.505 by FY 2003 in increments of.30% per year.

7. Develop during FY ‘99 a WEB interface for all SamInfo functions.

8. Maintain a sufficient number of modems to provide a commercial grade of service for remote computer access to faculty, staff and students.

X. Continue improving and developing a program of excellence and The University Center. 1. Serve as a member of the Operations Committee of NETNET.

2. Develop additional telecommunication connectivity to the University Center as required to support the academic activities there.

Y. Automating office systems. 1. Develop software to create data base to store and analyze applicant flow.

2. Refine software used to do job evaluation and job descriptions.

3. Develop software to tie job description files to job requisition files.

Z. Document storage. 1. Procure imaging equipment to make the transition from microfiche to electronic document storage. AA. Human Resources Department "Home Page" on the Internet. 1. Continue to develop the Human Resources Department "Home Page" to improve communications on-line.

2. Use Internet to accept applications for job openings.

3. Promote SHSU’s image as a good place to work.

BB. Integrate computer technology into all administrative and instructional processes of the University. 1. Continue to integrate computer technology into equipment and software acquisition at Sam Houston Press & Copy Center. a. To network the color copier/printer for University Use. CC. Continue to improve and to develop networking between Sam Houston Press & Copy Center and the University Center.

DD. Support the campus wiring of academic buildings and residence halls to accommodate connection to the university computer network.

EE. Prepare specifications for all projects programmed by computer services.

1. Provide contract administration and inspection for all projects. FF. Implement new computerized maintenance management system (CMMS) to improve administrative handling of maintenance work orders. 1. Purchase and install new system.

2. Train internal staff on new system.

GG. Assist in the integration of computer technology into the administrative and instructional process of the university. 1. Purchase the materials and construction services needed to wire classrooms and offices for computers and telecommunications.

2. Purchase the equipment and services needed to develop distance instruction classrooms.

3. Purchase the equipment needed to equip classrooms with computer-based projectors and other advanced technology.

4. Purchase computer friendly desks, tables, and accessories when new or replacement furniture is obtained.

HH. Implement a computer-based purchasing system on campus to replace existing manual processes and to improve control and reporting functions. 1. Implement campus-wide the computer-based purchasing system which has been in development for the past five years and active on a limited basis for two years.

2. Work with Computer Services to continue the development of an improved computer-based purchasing system.

3. Work with Computer Services and Administrative Accounting to revise the accounting system to enable automatic encumbrance of orders to eliminate double entry of information.

4. Work with Computer Services to revise the accounting system to directly create payment vouchers for Accounts Payable to eliminate manual preparation.

II. Implement a computer-based store inventory control system on campus to replace existing system to improve control and reporting functions. 1. Work with Computer Services to continue the development of an improved computer-based store inventory control system.

2. Work with Computer Services and Administrative Accounting to revise the accounting system to enable automatic encumbrance of orders to eliminate double entry of information.

3. Work with Computer Services to revise the accounting system to directly create payment vouchers for Accounts Payable to eliminate manual preparation.

JJ. Implement a procurement card method for small dollar value purchases to utilize the banking industry’s advanced technology for control and accounting. 1. Replace the existing express order method by implementing a procurement card method.

2. Work with Computer Services to revise the accounting system to directly create payment vouchers for Accounts Payable to eliminate manual preparation.

KK. The Purchasing Office will continue to revise existing computer-based programs for purchasing data collection and reporting to comply with Legislature mandated changes. 1. Work with Computer Services to continue the development of an improved computer-based Historically Underutilized Business purchasing data collection and reporting system.

2. Work with Computer Services to revise the Recycled Materials Content purchasing data collection and reporting system.

3. Work with Computer Services to create a Non-Resident Bidder purchasing data collection and reporting system.

 

2. Support initiatives to increase student recruitment and retention. A. Continue to assist in developing and coordinating the process of a budget priority to be recommended by the SHSU Budget Committee for financial support of initiatives to improve retention rates of students.

B. Improve the "user friendly" atmosphere and interaction with students by the Finance and Operations Division.

C. Promote the use of the application of student financial aid and payment by credit card via the telephone registration menu.

D. To promote the image of the telephone operators as a resource to the University who contribute to the efficiency, growth, and the recruitment effort of the University as a whole.

E. Enhance our reputation and increase the good faith of grantors by eliminating stale accounts.

1. Address issues regarding non-receipt of final payments to clear up stale receivables.

2. Depending on contract or grant stipulations, refund or absorb balances in accounts for which the grant/project period has been over for one year or more, and make it standard procedure to provide refunds or adjustments within one year of the end of the grant/project period.

F. Provide staff training in the area of customer service to all employees in direct contract with the student population. The goal set for 1998-99 will be the attendance in one development class by 75% of full-time employees.

G. Prepare a development plan for the Cashiers’ Office to better meet the needs of the students . This will be accomplished through the analysis of results of a survey to be sent in the Spring 1999.

H. Begin or continue specialized catalogs and/or brochures designed for new students in the areas of Housing, Dining and Financial Aid. Provide similar items on Web pages.

I. Review and reexamine Housing and Dining policies that may be ineffective or inappropriate for today’s students versus other comparable universities.

J. Review and reexamine Financial Aid policies versus federal mandates to assure we are not being overly strict in interpretations of such policies while continuing a tradition of being well in compliance with federal rules and regulations.

K. Expand automation and ability of students and alumni to interact where feasible with updating of information data.

L. Expand and enhance existing web pages at the University Internet web site. Provide for information requests and actual data entry of certain functions via the net, including application for rooms, dining, financial aid, as well as actually "applying" financial aid monies to student accounts. Allow for payment via credit card via secure mode on the web or via telephone.

M. Consider, evaluate and implement new methods of providing for scholarships to students, for example, considering a scholarship of "housing" for students using surplus housing inventory space.

N. Continue and expand incentives for remaining in student housing and dining plans.

O. To continue responding to college age customer demand for larger sized drinks and more varied selections.

P. To continue placing modern computerized machines across campus so as to give faster, more efficient service.

Q. Provide monetary resources (from vending profits) for student recruitment office.

R. Continue review of services and policies that can help make residence halls feel more like home to our customers.

1. Begin to provide MicroFridges in each room as part of provided furniture.

2. Create a large, 24-hour "help desk" in all large halls.

3. Undertake a thorough review of meal plans and move in the direction of offering more flexible, creative meal plans to fit the needs of today’s student.

4. Develop a plan to improve aesthetics of residence halls

a. Provide funding for more landscaping, picnic tables, swings, etc...

b. Provide funding for better playground and laundry facilities at Gintz.

S. Offer copies of the Free Application for Federal Student Aid (FAFSA) software to area high school counselors to assist students in applying early for financial aid which may contribute to an early enrollment decision by knowing aid is available.

T. Continue to provide and expand Student Financial Aid information and services through timely correspondence, brochures and application packet mail-outs. Expand our outreach program of area high school and other visitation/presentation requests.

U. Continue to provide individual counseling and group presentation services to applicants, students and prospective loan borrowers on an as needed basis.

V. Assisting the departments in their recruitment, by helping them choose the best way to mail information at a reasonable cost.

W. The post office will improve the lobby area to look neater and cleaner, for the customers.

X. Continue to develop applications for functions associated with recruitment.

1. Develop WEB interfaces for functions associated with recruitment: application for admission, early assignment of computer access codes, information requests, registration, and payment of fees. Y. Employ students within our department whenever possible. 1. Encourage other departments to employ student workers.

2. Continue to employ College Work Study students in the HR Department.

Z. Provide Human Resources services to the departments directly involved with student recruitment and retention.

AA. Participate in the development and execution of the "Access and Equity 2000" program.

BB. Continue newsletter efforts and advertising to allow students to use Sam Houston Press & Copy Center to meet their printing and copying needs.

CC. Assist departments in expediting delivery of maintenance services for classrooms and office providing automated work request input and status capablility.

1. Survey requirements.

2. Design and start up of system.

3. Issue instructions to users.

DD. Enhance ways of finding and information signage on campus and in adjoining parking lots to ease transition of new students into the University community. 1. Survey campus needs and resources available commercially.

2. Review options for procurement.

3. Procure and install selected system of signage.

EE. Enhance building appearance by establishing a structural maintenance and repair team for recurring visits to high use campus facilities. 1. Enlist team members.

2. Survey building requirements and establish priorities for visits.

3. Equip team and implement schedule.

FF. Develop the presence of custodial staff in all academic buildings into a proactive, on-going source of building maintenance needs. 1. Design procedures and train staff.

2. Obtain feedback from customers and make adjustments.

GG. Assist in the preparation of student recruitment materials. 1. Purchase materials and printing services needed to produce the annual Viewbook recruiting brochure for Undergraduate Admissions.

2. Purchase the materials and services needed to conduct the annual Student Orientation program.

 

3. Enhance external revenue sources available to the University (research, grants, donors). A. Assist in determining a budget priority and funding source to be recommended to University President for an additional position for University Advancement fund raising efforts.

B. Create a budget priority and funding source for transferring to the University Advancement budget a position currently funded in one of President’s budgetary accounts.

C. Continue to examine and reevaluate funding mechanisms and techniques dealing with Financial Aid and continue to investigate proven and appropriate methods to shorten reimbursements from the federal government and enhance opportunities from private lenders.

D. Continue to reevaluate charges made to students versus market competition in the Housing, Food Services, and Vending Departments. Examine produce or service lines that may be appropriate to be added to offerings at the University.

E. Provide monetary resources (from vending profits) to University Advancement Office, enabling them to be better able to search for and secure grants, donations, etc...

F. Expand vending services in residence halls.

G. Continue to request additional federal and state allocations on initial applications and again when unencumbered funds become available to us.

H. Continue to expand participation in Federal Work-Study (FWS) programs which offer institutional matching waivers. (The America Reads and Family Literacy programs are funded 100% from Federal funds). Thus, eliminating a portion of our institutional funds requirement on our increased FWS allocation.

I. Assisting the departments in any mailing that they may do to assist in fund raising for the University, by helping them choose the best way to mail information at a reasonable cost.

J. Continue to support efforts to secure grant funding.

1. Actively support NETNET efforts to secure grant funding for network resources. K. Work with the Office of University Advancement and Contracts and Grants to receive and administer grants. 1. Administer Affirmative Action Program to assure compliance with Federal laws and regulations.

2. Administer personnel policies to assure compliance with labor and civil rights laws.

3. Provide certification of compliance to granting agency

L. Provide HR services and support to the grant funded programs.

M. Assist in the application for and performance of research contracts and grants.

1. Work with faculty, the Department of Contracts & Grants, and the Associate Vice President for Research and Graduate Studies to prepare contract or grant purchasing budgets for project applications.

2. Provide advanced support in the purchase of equipment, materials, and services needed for research contracts and grants.

 

4. Enhance partnership with the University’s external communities.

A. Assist in expansion of international awareness and activity of the students and faculty of SHSU.

B. Assist in development and construction of a Law Enforcement Management Institute (LEMIT) Training building for 1998-99.

1. Complete a revenue bond sale of approximately $2,500,000, to be paid by LEMIT funds. C. Become an Information Center for the University. Offer help other than director assistance.

D. Continue working with Alumni Affairs and Development, and other areas, as requested in tax and legal matters.

E. Assist Development where possible in tax strategies for potential donors to the University.

F. To continue to be involved with "Citizens for Recycling" in our community in an effort to enhance volume and communication in regard to saving our earth.

G. Develop a new marketing plan for the Department of Residence Life.

H. Communicate on a more frequent basis with the parents of on-campus residents.

I. Review opportunities for students and staff to interact with community agencies, particulary HISD.

J. Review opportunities for departmental staff to be more involved with assisting admissions staff in recruiting future students.

K. Continue to voluntary participate in pilot programs for financial aid electronic transfer enhancements with Texas Guarantee Agency and other out of state guarantee agencies.

L. Continue to take advantage of Coordinating Board Training sessions for new and existing State Grant programs, as they pertain to allocation, electronic applications, electronic funds transfer (EFT), scheduled disbursement and EFT cancellations.

M. Continue to work with the University Center in developing ideas for coordination of aid services to Sam Houston students enrolled at that facility

N. Continue to help meet the America Reads Challenge:

1. Continue to place students as reading tutors for preschool age children and children in area elementary schools to help meet the America Reads Challenge.

2. Implement the Family Literacy Program which provides literacy services to families with children from infancy through elementary school.

O. Continue integrating the University’s strategic planning and assessment processes with the institutional budgeting processes. 1. Provide Financial Aid Office group information exchange sessions to faculty and staff on an as requested basis. P. Other ongoing priorities. 1. Continue and expand training/development opportunities to Financial Aid staff. Q. Working with the Federal Postal Service to benefit of the University. 1. Working to get the correct address on the University Mail to ensure prompt delivery.

2. Working with the Post Office concerning the addresses for the University, so that when the Local Post Office moves to their new location, their new equipment will presort the University mail by address.

R. Keeping our web site updated, to enable the public to mail items to the correct department on campus.

S. Assist in expansion of international awareness and activity of the students and faculty.

1. Continue to build and improve a WEB presence that appeals to international students. T. Improve interaction with outside entities as follows: 1. Texas Workforce Commissions a. Job placement.

b. Unemployment claims

2. High School job fairs.

3. Job Training Partnership Act (JTPA) summer work program for High School students.

U. Continue providing services to outside agencies and organizations that provide revenue and recognition for Sam Houston State University.

V. The Physical Plant Offices will enhance service to law enforcement communities across the State of Texas through the design and construction of a new Law Enforcement Management Institute of Texas (LEMIT) facility.

1. Complete preliminary design and obtain Board of Regents approval to proceed with final design.

2. Complete final design documents and advertise project for award and approval by Board of Regents.

3. Provide construction contract administration and inspection through completion and acceptance of the new facility.

W. Assist in conducting law enforcement and criminal training programs. 1. Purchase the materials and services needed by the Bill Blackwood Law Enforcement Management Institute.

2. Purchase the materials and services needed by the Correctional Management Institute.

X. Assist the business community in doing business with the university and other state agencies. 1. Host an annual vendor exposition and economic opportunity forum on campus.

2. Assist the Small Business Development Center by conducting "How to" seminars when requested.

 

5. Continue integrating the University’s strategic plan and assessment processes with the instructional budgeting processes. A. Assist in the reorganization of the University’s strategic planning committee.

B. Continue to develop and improve the budgetary process that addresses, with available new funds or reallocation of existing funds, the priorities and goals of the SHSU Strategic Plan.

C. Expand and continue realistic budgeting of activities, allowing for capital improvements and other enhancements to the University community and departments.

D. Provide, in budgeting, for technology enhancements on a regular and special basis.

E. Attempt to provide for recognition of innovative practices and procedures via special allotments of additional technology funding.

F. Residence Life will continue an annual survey of residents to find levels of satisfaction with on-campus living.

1. Use results to adjust policies, procedures and programs. G. Continue to annually review and compare costs of on-campus living with off-campus options and costs at competitive schools.

H. Setting up internal databases to aid in the departmental budgeting process. This is to help minimize cost of running the Post Office.

I. Continuing with the newsletter line of communication to the faculty and staff.

J. Improve the planning and overall management of the University’s maintenance, renovation, and construction (MRC) program.

1. The Physical Plant will ensure all University entities participate in the planning and funding of campus construction projects including deferred maintenance.

2. The Physical Plant will produce quarterly reports to senior management to evaluate and promote progress towards accomplishing the annual MRC program its inclusive deferred maintenance projects.

3. The Physical Plant will distribute an annual report of campus maintenance, renovation, and construction activity which will summarize the degree to which the annual MRC plan was executed.

K. Work with the Office of Institutional Research to revise the University’s Strategic Plan. 1. Provide the information needed to incorporate the University’s HUB program plan into the Strategic Plan and review the draft.

 

6. Other ongoing priorities and goals. A. Provide training for Payroll Department personnel. 1. Training that will provide updated federal and state regulations.

2. Training to provide managerial and public relations skills training.

B. Ensure that the goals of the Telephone Office must always enhance and support the goals and objectives of the University.

C. Continue to increase our effectiveness and benefit to the faculty and staff by obtaining training and attending professional development sessions.

1. Director will attend at least three and assistant will attend at least one professional development course within the fiscal year covering various topics related directly to budgeting for grant funds and post-award, financial research administration.

2. Continue membership in National Council of University Research Administrators (NCURA) and subscribe to their internet discussion group.

D. To develop and maintain current and accurate employee job procedures and manuals. 1. Evaluate and review yearly utilizing the procedure and instruction manuals as the guide and instructor for the training process. This process will help stimulate employee development and provide information for adjustments to the instruction manual.

2. Cross train annually. Procedure is measured by evaluating the job performance of the employee, while he or she in utilizing the manual. Additions and/or deletions will be made in the instructions based on the evaluation. All adjustments to the instruction manual and evaluation techniques used will be documented in a memo and placed in our Institutional Effectiveness file.

E. To establish a standard for accounts payable efficiency by processing seventy-five percent of vouchers within twenty days of receipt or delivery of invoice. 1. Plan to measure efficiency by evaluating vouchers chosen at random, periodically during the Fiscal Year.

2. Spreadsheets will be maintained for review of selected voucher payment information.

F. To establish a standard for the functions provided by the Business Office staff, the following goals have been determined. 1. Reconciliation of bank statements - These shall be completed no later than the last day of the following month. a. The measurement of this goal will be to periodically (at least once a year) review the dates on the reconciliation reports to determine that they were completed timely.

b. The results of this review will be documented in a memo, which will be placed in our Institutional Effectiveness file.

2. Billings - The Business Office bills certain outside agencies for service provided by SHSU. The billings will be mailed no later than six weeks after the first class day for each current long semester and four weeks from the first class day for each current summer semester term. a. As a measurement we will review the billing files periodically (at least once a year) and determine whether this goal is being met.

b. The results of this review will be documented in a memo, which will be placed in our Institutional Effectiveness file.

G. Expansion of real time services at University Center for Financial Aid via data links.

H. Provision of high-speed data lines or modems in residence halls and similar technology enhancements.

I. To increase the services to the students and departments.

1. Starting to offer packaging/mailing items at a reasonable cost.

2. Trying to get the equipment for accepting credit and debit cards for postal services.

J. Continue to improve campus telephone service. 1. Improve telephone service to Residence Halls by providing a separate telephone line to each room rather than the now typical one per suite (two rooms).

2. Institute a Student Long Distance resale program.

3. Maintain a grade of service for internal switching, access to long distance service, and access to local Huntsville numbers that is appropriate (engineered) for PABX.

K. Expand the use of the "Home Page" as a training and communication tool.

L. Assure communication of pertinent personnel information to faculty, staff, and department supervisors.

M. Assure accurate and timely processing of personnel documents.

N. Expand communication through Internet technology, giving employees a better understanding of benefit information, and having it readily accessible through the Human Resources Department "Home Page".

O. Improve the University’s success in meeting Affirmative Action Hiring Goals.

P. Improve the Risk Management Program.

Q. Assist in the reorganization of the University’s strategic planning committee.

R. Conduct surveys of services performed by department employees in order to improve the image of the Physical Plant Department.

1. Survey the services of at least two of the Physical Plant operating units which consist of the Custodial, Grounds, Maintenance, Residence Halls, and Facility Planning and Construction units.

2. Survey at least one stakeholder group served by the Plant.

S. (HUB) program and the accuracy of HB data reporting. 1. Create and publish local modifications to The Texas State University System (TSUS), General Conditions for Construction Projects to reflect contractor requirements to support the HUB program.

2. Distribute sub-contractor information to all General Contractors of record on each project administered through the Board of Regents.

3. Collect monthly HUB sub-contractor payment information from general contractors for reporting to General Services Commission by March 15 and September 15.

T. Improve financial resource utilization by minimizing operating costs associated with utility consumption. 1. The Physical Plant will establish a system of measuring and recording equitably the consumption of power, fuel, water, and other utilities.
2. The distribution of utility charges will be evaluated annually for corrections.
U. Improve financial and human resource utilization by minimizing operating costs associated work ford overtime expenditures. 1. The Physical Plant will collect and assess overtime expenditures by type of call and time of day in order to minimize expenditures. V. Acquire purchased goods and services in a fair, open, and competitive manner. 1. Obtain the best value when purchasing goods and services to maximize the limited financial resources of the university. Utilize term contracts and cooperative purchasing agreements to the extent possible. W. Make a good faith effort to increase the participation of small and historically underutilized businesses in university purchasing. 1. Work with the Small Business Development Center to encourage the participation of all vendors in university purchasing.

2. Assist minority-owned and woman-owned businesses in their efforts to obtain certification and do business with the university.

3. Monitor and report performance relative to HUB program goals.

X. Conduct an effective central stores program to support the needs of the campus and Physical Plant. 1. Maintain a stock of goods and materials routinely and repetitively needed so that the items are available upon demand.

2. Buy goods and materials in volume to realize lower costs and to pass those savings on to user departments.

Y. Conduct an effective central receiving and transportation program to support the needs of the entire campus. 1. Receive goods, materials, and equipment from freight carriers and deliver them to user departments on campus. Z. Conduct an effective property management program. 1. Maintain accurate records of all property belonging to the university in a campus property management program.

2. Maintain accurate records of equipment with a minimum unit value of $1,000 belonging to the university in the State Property Accounting system.

3. Conduct annually a complete inventory of the controlled property.

AA. Develop a budget priority for FY ‘99 to determine source of funds and provide funds for staff and faculty pay increases.