Class (Wednesday)

Topic

Class Content

1

Introduction

Syllabus and Course Overview

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2

Introduction to the Internet Paradigm and Internet Marketing

1.        Power point slides

3

Overview of Internet Marketing and E-commerce

Academic Articles:

 

1.        Ward Hanson, (1996), The Original WWW: Business Model Lessons from the Early Days of Radio

2.        Hoffman, D.L., T.P. Novak, and P. Chatterjee (1995) Commercial Scenarios for the Web: Opportunities and Challenges," Journal of Computer-Mediated Communication, Special Issue on Electronic Commerce, 1(3).

3.        Hoffman, D.L. and T.P. Novak (1996), "Marketing in Hypermedia Computer-Mediated Environments: Conceptual Foundations" Journal of Marketing, 60 (July), 50-68.

4.        Hoffman, D.L., W.D. Kalsbeek and T.P. Novak (1996), "Internet and Web Use in the United States: Baselines for Commercial Development," Special Section on "Internet in the Home," Communications of the ACM, 39 (December), 36-46.

5.        Hoffman, D.L. and T.P. Novak (1996), "A New Marketing Paradigm for Electronic Commerce," The Information Society, Special Issue on Electronic Commerce, 13 (Jan-Mar.), 43-54.

6.        Bloch, M., Y. Pigneur, and A. Segev (1996), "On the Road of Electronic Commerce - A Business Value Framework, Gaining Competitive Advantage and Some Research Issues,"

7.        Riggins, F. J. (1998), "A Framework for Identifying Web-Based Electronic Commerce Opportunities," Journal of Organizational Computing and Electronic Commerce

8.        Zwass, V (1998), "Structure and Macro-level Impact of Electronic Commerce: From Technology Infrastructure to electronic Marketplaces,"

9.        Barau, A., J. Pinnell, J. Shutter, and A. Whinston (1999) Measuring the Internet Economy,"

10.     Whinston (1998), "
Smart Cards: Enabling Smart Commerce in the Digital Age

11.      Barua, Chellappa & Whinston - Creating a Collaboratory in Cyberspace - Theoretical Foundation and an Implementation

 

Practitioner Articles:

1.        Mieszkowski K. (2000), "Let Your Customer Lead (Fast Company Apr'00)"

2.        Hansell, S. (1999), "Surging Number of Patents Engulf Internet Commerce (The New York Times 12/11/99),"

3.        Symonds M. (1999), "The Net Imperative (The Economist 06/26/99),"

4.        Brian M (2000), "How the Web Works

5.        Alex Brown, Richard Gordon and Shawn Harvell (1996), "Demystifying The Internet,"

6.        Pickering, C. (2000), "The First Online Business," Business 2.0, January 2000

7.        Diamond D. (1998), "Whose Internet is it Anyway? Wired, April 1998,"

8.        Mattis, M (1999), "Father of Invention," Business 2.0, October 1999

9.        Rothenberg, R (1998), "Go Ahead, Kill Your TV, NBC is Ready," Wired, December 1998

10.     Tapper S. (2000), "Marketing By Design,"

11.     http://www.business2.com/content/magazine/indepth/2000/01/01/10451

12.     http://www.business2.com/content/magazine/vision/1999/01/01/13366

13.    
The Internet Economy Indicators Website

14.     Choi and Whinston (1998), "
Market Values of Internet-Based Firms,'

15.     Anderberg A. (2000), "History of the Internet and Web."

16.     Zakon, R. H. (2000), "Hobbes' Internet Time-Line"

17.     An Atlas of Cyberspaces, 

18.     MIT Working Paper: Frictionless Commerce

3

Assignment 1 & 2 - This should be an overview of the projects you plan to pursue during the semester. The document should be no more than 2 pages each, double-spaced, 12-point font.  The purpose of this assignment is merely to get you thinking seriously about the final projects and to make sure that your plans fit with the course objectives.  You WILL receive a grade for this assignment.  Each group needs to hand in only one proposal; be sure to include the names of all team members on this proposal.

Marketing Plan Project - Write a marketing plan for a new Web-based business or an extension of an existing business.  The plan may be one for a student's own employer, a non-profit organization, or an entrepreneurial idea.  Students may form groups of up to two people or work individually; grading will be done accordingly.  The plan will include a written document and a Web-based prototype, preferably in HTML. (The prototype will be judged on content only, not on artistic excellence.)

 

Research Paper.- These papers can be done individually or with groups of up to two people; grading will be done accordingly. The topic may be any industry, technology, or "issue" in which the course concepts can applied and/or further investigated. Research can include one or a combination of the following: experiments, field work, surveys, and library research.  Topics may include "case studies" of specific industries or reviews of specific business models or e-commerce strategies.

4

Internet Business Models and E-tailing

Articles in Group A

1.        Bearing Down In Homestretch (Chicago Tribune 08/13/00)

2.        Catalog Retailers Find e-World Challenging (Chicago Tribune 11/08/99)

3.        Group Buying (The New York Times 09/13/99)

4.        Hammering Out Web Stores (Chicago Tribune 12/11/99)

5.        HomeDelivery: The Last/Longest Mile (Business 2.0 Dec'99)

6.        How E-Tailers Deliver Within Hours (Fortune.com 05/29/00)

7.        Managing Online Sales Returns (The New York Times 08/23/99)

8.        Missed Deliveries Vex e-tailers (Orlando Sentinel 06/04/00)

9.        Online Advertising (Business2.0 Apr'99)

10.     Ordering Vehicles Online (The New York Times 05/09/00)

11.     http://www.business2.com/content/magazine/indepth/1999/01/01/11989

 

Articles in Group B

1.        Price Discrimination at Priceline (Chicago Tribune 05/28/00)

2.        The Amazon Question (The Industry Standard)

3.        The Customer Experience at Dell Etc. (Fast Company Fall'99)

4.        The Experienced Customer (Fast Company Fall'99)

5.        Toys "R" Us Battles Back (Strategy & Business 2ndQ '00)

6.        Travel Agents Fault Internet Discounts (The New York Times 08/05/99)

7.        Wal-Mart Flexes Its Cybermuscles (Business Week 07/26/99)

8.        Web-Bargains Fade as Retailer Seek Profits (The New York Times 06/25/00)

9.        Web Merchants Discover Extended Warranties (The New York Times 12/27/99)

10.     Xtreme Retailing (Business Week 12/20/99)

11.     Toward a Perfect Market

 

Articles In Group C

1.        The Truth about Models

2.        The Original 20 Reasons to Put your Business on the WWW:

3.        When jumping into the dot-com world make sure you don't get all wet

4.        Building an E-store:

5.        http://www.businessweek.com/2000/00_30/b3691020.htm

6.        http://www.businessweek.com/2000/00_20/b3681109.htm

7.        http://www.chicagotribune.com/tech/economy/article/0,2669,ART-45015,FF.html

8.        http://www.nrf.com/hot/it/webmetric.htm

9.        http://www.nrf.com/services/info/careers/

10.     http://www.strategymag.com/articles/st25511.asp

11.     http://www.findyourdream.com/Strategies/twelve_strategies1.htm

 

Articles in Group D

1.        http://www.demographics.com/publications/ad/95_ad/9509_ad/ad793.htm

2.        http://www.business2.com/content/magazine/indepth/2000/01/01/10460

3.        http://www.business2.com/content/magazine/marketing/2000/02/01/15655

4.        http://www.business2.com/content/magazine/ebusiness/2000/04/01/10425

5.        http://www.business2.com/content/magazine/ebusiness/1998/12/01/12043

6.        http://www.business2.com/content/magazine/ebusiness/1999/04/01/11511

7.        http://www.business2.com/content/magazine/indepth/1999/05/01/11751

8.        http://www.business2.com/content/magazine/ideas/2000/02/01/15664

9.        http://www.business2.com/content/magazine/indepth/1999/07/01/12968

10.     http://www.business2.com/content/magazine/indepth/2000/03/01/13754

11.     http://www.business2.com/content/research/numbers/2000/07/03/13797

 

 

Additional Sources of Information

1.        . www.census.gov

2.        Top 100 Internet Retailers: http://www.stores.org/eng/archives/99top100int_1.html

3.        http://www.business2.com/content/channels/ebusiness/2000/07/25/14808

 

4

(reading list for Wed 09/27/00)

International/Global Internet Marketing

 

1.        Overview of International Marketing, International Marketing Review, Jim Hamill.

2.        http://www.webtechniques.com/archives/1997/01/lastpage/ and http://www.business2.com/content/magazine/indepth/2000/05/01/13182

3.        http://www.webtechniques.com/archives/2000/09/schwartz/

4.        http://www.webtechniques.com/archives/2000/09/yunker/

5.        http://www.business2.com/content/magazine/breakthrough/2000/07/11/17961 and http://www.business2.com/content/research/numbers/2000/06/13/12855

6.        http://www.business2.com/content/magazine/indepth/2000/05/01/13505

7.        http://www.business2.com/content/magazine/indepth/2000/03/01/15624

8.        http://www.business2.com/content/research/numbers/2000/06/03/11797 and http://www.business2.com/content/research/numbers/2000/08/04/15709

9.        http://www.business2.com/content/magazine/indepth/2000/04/01/15247

10.     http://www.business2.com/content/research/numbers/2000/08/14/16159 and http://www.business2.com/content/channels/technology/2000/08/14/16489

11.     http://www.mediametrix.com/usa/press/releases/20000619.jsp

 

Additional Articles

1.        Quelch and Klein, "International Marketing and the Internet"