MIS 388
Review Areas for Final
Chapters 1, 2, 7 & 9
Following are the areas that I feel are the most important for you to review for the final exam. This list is intended as a guide only and should not be taken to be an all-inclusive list of the material that might appear as a test question. You may find that the textbook website has tools that would be helpful in your studying.
DO NOT SIMPLY LOOK THESE TERMS UP IN THE GLOSSARY AT THE END OF THE TEXT. You should read and understand the material in the chapter that covers the term/concept if you wish to do well on the test.
The Final Exam is comprehensive in that it will also include questions from the material covered in Tests 1 and 2 so you should also study your notes from those review areas. You may use a “cheat sheet” as an aid. This sheet can be up to 8.5 by 11 inches. You can write/type front and back and in any format that you want.
BE SURE TO BRING A SCANTRON FORM 882-ES AND PENCIL WITH YOU TO THE EXAM.
Chapter 1 and lectures
Application software vs. system software
Components of an Information System
TPS (transaction processing systems)
MIS (management information systems)
DSS (decision support systems)
EIS (executive information systems)
Strategic information system
What is an Information System
What is the role of information systems in the organization
Internet vs. intranet vs. extranet
Structure/strategy/alignment issues
Chapter 2
Competitive advantage
Competitive forces model
Switching costs
Business process reengineering
Knowledge management systems
Chapter 7
ERP (enterprise resource planning systems)
CRM (customer resource management systems)
SCM (supply chain management systems)
EDI (electronic data interchange)
Chapter 8
DSS (decision support systems)
GIS (geographic information systems)
EIS (executive information systems)
Digital dashboard
II. From Lab:
IF statements