Incorporate
a request for reconsideration procedure with the collection development
policy
Cultivate
potential allies for support when the censor comes; e.g., area library
group, other
professional group, school personnel, mass media, respected local citizens
Show
a calm demeanor to the public when challenged
Keep
a written record of complaints, incidents, and visits
assignment, make the change
Maintain
a file for potentially controversial titles; e.g., reviews, awards won
Follow
a consistent procedure for formal complaints
complaints in place at the beginning of the school year