Director of Residence Life
Joellen Newman Tipton has final responsibility for the entire department. She serves as the official representative of the department on various University committees and is responsible for developing the annual department budget. All official departmental policies, procedures and publications are developed with the assistance and approval of the Director. Additional responsibilities include direct supervision of the professional staff in the central office and coordination of major projects such as renovations. Joellen is available to meet with students who have questions or concerns. An appointment may be made by calling (936) 294-1810 or by email at hou_jnt@shsu.edu.
Assistant Director
Business & Operations
Dana Grant is responsible for most departmental financial functions, including budgeting and financial statements, receipts, and deposits. Additionally, she coordinates the marketing, vending, and technology needs for the department. She is the liaison with the Enrollment Management and Vending departments. She also directly supervises the Office Coordinator and our Accounting Clerk III. You may reach Dana by telephone at (936) 294-1816 or by email at danagrant@shsu.edu.
Assistant Director
Student Development
Kimberly Baechtel handles administrative duties related to the selection, training, supervision and evaluation of the residence life staff, which includes coordinators, resident managers, apartment managers and resident advisors. She is responsible for residence hall staff in the areas of academic development, and programming. She also directly supervises each of the three Coordinators. Kim may be reached by calling (936) 294-1817 or by email at hou_kab@shsu.edu.
Assistant Director of
Facilities and Maintenance
Ron Pettitt is responsible for new construction, safety/security, furniture, and property inventory, and all maintenance issues related to University housing. He supervises the full-time housing maintenance staff as well as the student maintenance staff. In addition, Ron is the liaison with the University's custodial company. Ron can be reached by phone at (936) 294-1924 or by email at rsp001@shsu.edu.

Staff Coordinator
Jessica Truscott-Zuckero is responsible for administrative duties related to the selection, training, supervision and evaluation of the residence halls staff, which includes resident managers and resident advisors, and is also responsible for the recognition and events for employees. Jessica may be reached by calling (936) 294-1818 or by email at jmt001@ shsu.edu.
Discipline Coordinator
Wayne Bennett is responsible for administrative duties related to student discipline, video surveillance, vandalism, damage appeals, and the residence halls handbook. He directly oversees the student discipline process of all the students in the residence halls, and works with other disciplinary agencies, such as Dean of Students, UPD, Counseling Center, etc. Wayne may be reached by calling (936) 294-4225 or by email at hou_dwb@ shsu.edu.

Programming Coordinator
Tina Kuo is responsible for administrative duties related to the guest housing in the Summer, coordinates programming for the department, and directly oversees the HHAC and RHA programs, as well as the White Hall Resource and Training Area. Tina may be reached by calling (936) 294-3155 or by email at hou_txk@ shsu.edu.
Office Coordinator
Mary Thaler is responsible for the residence hall application and assignment processes and supervises a staff of four clerks and four student assistants who are responsible for the receipting, processing, filing, and scanning of all student records. Her staff also processes all of the department's contracts (housing, meal plans, private room agreements, and Bearkat Express). The Office Coordinator is also responsible for administering the Freshman Required Housing and Meal Plan policy. You may contact Mary by calling (936) 294-1813 or by email at hou_mat@ shsu.edu.
Administrative Assistant
Karen Robinson is responsible for the residence life key program. She is also in charge of inventory for all residence life's furniture and equipment used in the halls. You may contact Karen by calling (936) 294-1481 or by email at kxr003@shsu.edu.