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Tk20 Support

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  • Tk20 Help for Students: Account Refunds


If you need a refund on your Tk20 Student Account, please use the contact link on the right and get in touch with the SHSU Tk20 Administrator (tk20@shsu.edu) as soon as possible.

Tk20 will offer refunds for student subscriptions as per the following policy:

1. For accounts completely unused, and a refund requested within 30 days of purchase: Full refund.
2. For accounts completely unused, and a refund requersted between 31 days and 6 months of purchase: 50% refund.
3. No refunds will be issued after six months of purchase under any condition.

If you feel that you are eligible for a refund, please contact your Tk20 Unit Administrator and discuss the situation with them. They can contact Tk20 directly and initiate the refund process.


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Last Update: January 12, 2010

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