Table 1

  Demographic Characteristics of the Respondents
         and their Organizations*

Demographic Characteristics   Percent Respondent Sample
=======================================================
Sex
 Male                                   70
 Female                                 30

Age
 Under 30                               40
 31 - 40                                38
 41 - 50                                16
 over 50                                 6

Education
 High schoool or less                    8
 Two years college                      30
 Baccalaureate degree                   46
 Graduate degree                        16

Job Status
 General manager (operations)            6
 Production manager                     24
 Finance manager                        12
 Marketing manager                      14
 Human resource manager                  8
 Training and development manager       16
 Lower level managers & supervisors     20

Years Experience at Firm
 1 to 4                                  8
 5 to 7                                 49
 8 to 10                                38
 over 10                                 5

Number of Employees at Firm
 500 to less than 1,000 employees       48
 1,000 to less than 1,500 employees     36
 over 1,500 employees                   16

Sales
 $10 to less than $20 million           25
 $20 to less than $30 million           12
 $30 to less than $40 million           14
 $40 to less than $50 million           20
 $50 to less than $100 million          18
 over $100 million                      11

*  Number of respondents 70 managers at 8 firms