Frequently Asked Questions

Does the Health Center accept insurance plans other than the student insurance plan?

No. Our model of operations allows us to offer medical services at discounted rates.  Accepting insurance would actually increase out-of-pocket expenses in most cases.  However, we assist our patients by providing the records necessary for insurance reimbursement.


Can others gain access to my medical records without my consent?

No. The Health Center will not release any medical records unless required/allowed by law or with the written consent of the patient.


Do I need to present my immunization records prior to admission to Sam Houston State University?

The only immunization record needed by the university is your proof of meningitis. Otherwise, Sam Houston State University does not require immunization records as a condition of admission.  


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Does the Health Center treat my specific condition?

Please call the Health Center and ask to speak to a nurse. We will do all that we can to assist you.


Does the Health Center administer the meningitis and flu vaccine?

Yes. The Health Center administers both the meningitis and flu vaccine.

If you choose to receive the vaccine at the Health Center, please call the main line at 936-294-1805 for pricing and to ensure that the vaccine is readily available.

Each fall, the Health Center provides a limited supply of the flu vaccine free of charge to students on a first come-first serve basis. The vaccine is typically administered during the month of October and is advertised extensively on campus.


What if I need medical attention and there are no available appointments?

Patients that call the Health Center at 8:00 a.m. can usually get an appointment by the next business day. If a student feels that they do not want to wait until an appointment is available, the Health Center can offer a list of alternative health care providers in the community.  Students may alternatively visit the local hospital.


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What do I do if I experience a medical emergency?

Whether the Health Center is open or closed, it is imperative that Emergency Medical Services (EMS) is called during any medical emergency.  Dial 4-1000 from a campus phone or 911 from any other phone.


Can I fill a prescription at the Health Center pharmacy that is written by an outside physician?

Yes. The pharmacy can fill any valid prescription. Call for price and availability.


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Do I have to be enrolled in the current semester to make an appointment to the Health Center?

Yes. A student must be enrolled in the current semester to be seen at the Health Center.


Does the Health Center test for Sexually Transmitted Infections (STIs)?

A student may request to be tested for Sexually Transmitted Infections and in certain cases the provider may recommend that the patient be tested.


Can I receive my routine allergy injections at the Health Center?

Yes. Please contact the Health Center at (936) 294-1805 for more details.

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