The Central Staff subsection within the Residence Life Department is comprised of members who hold a management or leadership position within the department. The responsibilities of those within Central Staff encompass the maintenance, business, and hall operations while incorporating the department’s mission to provide a safe and inviting learning environment that fosters the success and development of our student residents.
Executive Director for Residence Life and Living-Learning Programs
Joellen Tipton holds ultimate responsibility and authority for the Department of Residence Life and serves as its official representative. All official departmental policies, procedures, and publications are developed with the assistance and approval of the Director. Joellen works directly with the Directors to coordinate routine department functions as well as special projects, such as budgeting and facility renovations. Joellen acts as the housing officer for the Bearkat Learning Community program in conjunction with academics. To contact Joellen or to access her calendar to set up a meeting, please call the Director's Secretary, Robin Pierson, at 936.294.1808, or by email at firstname.lastname@example.org.
Director of Residence Life Business Operations and Technology
Dana Grant is responsible for departmental financial functions, including budgeting and financial statements, and student accounts. Additionally, Dana coordinates the marketing, vending, and technology needs for the department. Dana directly supervises the Assistant Director for Housing Services, Assistant Director for Marketing and Guest Services, Accounting Clerk III, and System Analyst. You may reach Dana by telephone at 936.294.1816 or by email at email@example.com.
Director of Residence Life Facilities and Maintenance
Jeff Vienneau is responsible for all maintenance and new and remodel construction for the Department of Residence Life. Jeff is the official liaison with the University's custodial and pest control contractors. He directly supervises the Assistant Director of Operations, Assistance Director of Administration, and the Administrative Associate. To contact Jeff please call his Administrative Associate at 936.294.1481 or email firstname.lastname@example.org.
Associate Director of Residence Life Student Development Programs
Kimberly Baechtel coordinates all needs concerning the department's Hall Staff, including Assistant Director for Hall Staff & Academic Initiatives, Assistant Director for Student Discipline and Risk Management, Assistant Director for Residence Hall Staff and Community Development, Resident Hall Directors, and Resident Advisors. Kim works with the Assistant Directors to effectively organize staff selection, supervision, and evaluation, and is responsible for the academic development and programming functions of the Hall Staff. You may reach Kim by calling 936.294.1817 or by email at email@example.com.
Assistant Director for Housing Services
Katy Earp oversees the management of daily operations pertaining to the front office staff, including the Assignments Clerk, Student Relations Representative, Student Accounting Clerk, and Housing Ambassadors. Katy is responsible for maintaining and disseminating information to all current and potential students regarding housing and dining related concerns, changes, or inquiries. Katy is also the primary contact for any contract termination or waiver requests, as well as the creation and maintenance of monthly on-campus reporting. Katy may be reached by calling 936.294.1815 or by email at firstname.lastname@example.org.
Assistant Director of Marketing and Guest Services
Darian Fisher oversees all things marketing which includes maintaining the Residence Life webpage, all Residence Life social media accounts, promotions, flyers and media among other things. Darian is also responsible for overseeing housing for summer conferences on the campus of Sam Houston State University. Darian may be reached by calling 936.294.2559 or by email at email@example.com..
Assistant Director for Residence Hall Staff and Academic Initiatives
Kyle Ashton coordinates staffing in the residence halls. In addition to RA selection, RA training, RHD supervision, and evaluation of hall staff, Kyle coordinates programming for the department, and oversees the HHAC, RHA, and NRHH programs, as well as the White Hall Resource and Training Area. Kyle may be reached by calling 936.294.1853 or by email at firstname.lastname@example.org..
Assistant Director for Student Discipline and Risk Management
Wayne Bennett is responsible for all issues concerning discipline in the residence halls. He oversees the student discipline process for residents, monitors the video surveillance systems, and handles damage appeals. Wayne works with other university departments, including the Dean of Students office, University Police Department, and the Counseling Center to ensure a safe environment for residents. Wayne may be reached by calling 936.294.4225 or by email at hou_dwb@ shsu.edu.
Assistant Director of Residence Life Maintenance for Administration
Katy Pelton is responsible for organizing, developing and managing the Facilities Maintenance Administration areas of the Department of Residence Life. Her duties include furniture inventory and control, training and professional development, and assessment and customer satisfaction. She also acts as custodial liaison and coordinates staff and contractors. Katy may be reached at 936-294-2720 or by email at email@example.com.
Assistant Director of Residence Life Maintenance for Operations
John Christ is responsible for organizing, developing and managing areas within the Facilities Maintenance Operations of the Department of Residence Life. He oversees schedules, priorities and standards for achieving goals, and also coordinates staff, contractors and job estimates. He supervises all projects within the Facilities Maintenance area to include overseeing all new construction and remodel projects. John directly supervises the General Maintenance Foreperson and Student Crew Foreman. John can be reached by phone at (936) 294-1924 or by email at firstname.lastname@example.org.
Assistant Director for Residence Hall Staff and Community Development
Zachary Taylor graduated from Southern Arkansas University with a BA in Sports Management. He also has a Master's degree in Kinesiology/Coaching and enjoys mentoring and working with students. His wife Rachel is a native Houstonian. Zachary can be reached by phone at (936) 294-3155 or by email at email@example.com.
Michael "Scooter" Osborne assists with Residence Life information systems. He determines the operational, technical and support requirements for various system platforms. He also determines location, installation, operation and maintenance needs, as well as trouble shooting technical issues for the Residence Life staff. Scooter may be reached by calling 936.294.3360 or by email at firstname.lastname@example.org.