Jamf Software Server

Jamf Software Server, deployed in December 2016 to all Mac workstations, provides a self-service application as an easier and faster way of installing software, deleting keychains, and requesting remote support. This allows Mac users additional functionality and assists IT@Sam in keeping your Mac software in good condition

To access Self-Service, click on Spotlight (small magnifying glass on the top right of the screen) and type in "self-service". You can also navigate to Finder > Applications > Self Service.

Install an Application

To install an application, click on the Categories listed on the right-hand side of the window and then select the application.  Once selected, click on install. A progress bar will be visible to track the completion of the installation. Once installed, the application will be listed in your "Applications" folder.

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Clear Your Keychain

To clear your keychain, click on Support in the Categories and then Clear My Keychain.

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Request Remote Support

To request a remote support session, click on IT@Sam Service Desk on the left-hand side of the window. This will begin a remote support session with the Service Desk through Bomgar.

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