Jamf Software Server

Jamf Software Server, deployed in December 2016 to all Mac workstations, provides a self-service application as an easier and faster way of installing software, deleting keychains, and requesting remote support. This allows Mac users additional functionality and assists IT@Sam in keeping your Mac software in good condition

To access Self-Service, click on Spotlight (small magnifying glass on the top right of the screen) and type in "self-service". You can also navigate to Finder > Applications > Self Service.

Install an Application

To install an application, click on the Categories listed on the right-hand side of the window and then select the application.  Once selected, click on install. A progress bar will be visible to track the completion of the installation. Once installed, the application will be listed in your "Applications" folder.


Clear Your Keychain

To clear your keychain, click on Support in the Categories and then Clear My Keychain.


Request Remote Support

To request a remote support session, click on IT@Sam Service Desk on the left-hand side of the window. This will begin a remote support session with the Service Desk through Bomgar.