SHSU's Technology Information For Parents


What percentage of campus courses use electronic information to enhance the course (for example, syllabi, reading lists, discussion groups, demonstrations)?

The faculty vita and syllabus for the class is online for all courses. The majority of faculty provide enhanced information via the online course systems with reading lists and discussion groups.

Are technology resources available, used effectively to enhance the learning experience, and designed to prepare graduates in your major for successful technology use in their careers?


What library resources are available online (catalog, databases, special collections)?

The catalog is online and there are several databases available for student access. Refer to the Newton Gresham Library web site.

What electronic reference materials are licensed and how accessible are they from outside the library (for example, in the residence halls or off-campus)?

Our residence halls provide direct access through our high-speed Ethernet connection. Many of the resources are available from off-campus via the Web. Others due to licensing requirements must be used on-campus.

How does the campus help students develop computer skills?

In addition to regular for-credit classes, the computer labs provide easy access with extensive resources through the library.

Does the campus allow students to receive credit for courses taken electronically from other sources?

Transfer hours are accepted from accredited sources.

Does the campus have a specific computer/IT competency requirement for all undergraduates?


Are course reserves and other materials available online/via the Web site?


What percentage of faculty has a networked computer available to them?

All full-time faculty.

What percentage of faculty use e-mail regularly?

This is the primary method of communication on-campus.


What information about admission and financial aid is available online, and can necessary forms be submitted electronically?

Extensive information is available online for all enrollment management functions.

Is the college catalog, including important campus policies, available on the Web?


Can a student access their personal student information or data online?

Yes, through My Sam.

Can a student find out their grades online or by phone at the end of a semester?

Yes, through My Sam.

Is registration, including dropping and adding courses, processed electronically?

Yes, through My Sam.

Can students pay bills, receive loans, make campus bookstore purchases using online procedures?


What campus and community services are covered by "smart cards" or "debit cards"?

Money may be deposited in an account and the student I.D. may be used as a debit card..

What student information does the campus provide routinely to parents?

Crime statistics.


What percentage of students on this campus have full-time use of personal computers?

A lab is open 24 hours a day during the week, so 100% of our students could have round-the-clock access Monday through Friday with extensive weekend hours.

What is the ratio of public access computers to undergraduate enrollment?

Counting ONLY the labs managed by Information Technology, there is one computer for every 28 students. There are many other computer labs on-campus managed by individual academic departments.

What percentage of students use e-mail and other software applications on a regular basis?

E-mail is the official means of communication with all SHSU students, and every student is issued an e-mail address.

Does the campus allow personal student Web pages?


Is contact information for students, faculty, and staff readily accessible electronically?


Is there a campus code of behavior for use of computing and Information Technology?


What social activities and services are available over the Web?

Games and chat rooms are available.

Are there Web sites for student organizations and clubs, and are these linked to the campus home page?

Websites are available for student organizations through the Student Activities Office using a service called CollegiateLink.


What, if any, technology fee is charged by the campus and what does it cover?

The fee for Fall 2012 is $29 per semester credit hour.  The fees are used to provide training, support, hardware, and software for the students' labs. Additionally, fees are used to build the infrastructure for the administrative and academic functions.

Are students required to purchase their own computers?


How does the campus make computing and network access financially available to all students?

All services are included in the moderately based Technology Fee.

Does the campus assess extra fees for network connections in the dorms or for off-campus access?


If I bring my own computer equipment to school, what kind of support can I expect from the campus?

A list of local vendors that provide support is available.

What hardware and software standards, if any, does the campus require, recommend, and/or support?

Windows, Linux, or Macintosh computers may be used on the network as long as they have a network interface card (NIC).

What kinds of services (help desk, training, troubleshooting) are provided by the campus, and during what hours of operation?

Labs are staffed by student Lab Assistants to assist students with using the computers, printers, scanners, and CD-ROM writers. The Service Desk is also available by phone for technology support. We also have weekend hours. 

Does the campus have a plan for keeping the hardware current, and if so, what is the replacement cycle?

Yes. A replacement cycle of 4 years is in effect at this time.

How does the campus support printing for students, and is there a charge for this?

Laser printers are provided in all the IT@Sam labs. There is no additional charge for this.


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