Information Technology

Resources for:

Faculty Staff Students Parents Live Support

We are here for you.

Our goal is to provide you with the support and Technology Services you need on our campus. We want to help, and will do our best to find a solution that suits your needs.

Service Catalog

Explore our service catalog, Cherwell, and discover the many resources we provide our campus community. You can access the Cherwell Self-Service Portal to the right under Self-Service Portal, under the IT@Sam menu to the top right, or through MySam under the Campus Resources tab in the Cherwell channel. 

Self-Service Portal

The Cherwell - Self-Service Portal provides communication with IT@Sam regarding technical issues such as:

  • Website maintenance
  • Mass emails
  • MySam channel maintenance
  • Administrative system support
  • Workstation support
  • Technology purchase requests
  • Technology problems
  • Computer account requests

Access the Cherwell Portal

Location: AB1 Room 145

Phone: (936) 294-1950

Email: servicedesk@shsu.edu

Live Support: support.shsu.edu

Social Media: Facebook Twitter WordpressYoutube


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