Division of Information Technology

  • 10-Minute Promise Ensures Rapid Response

    All technical support calls that occur during a class will be treated as top priority.We will do our best to have a technician in your classroom within 10 minutes of your call.

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Resources for:

Faculty/Staff Students Parents Live Support

Welcome to IT@Sam

Our goal is to provide you with the support and technology services you need on our campus. We want to help, and will do our best to find a solution that suits your needs.

Need assistance?

The Cherwell Self-Service Portal provides communication with IT@Sam regarding technical issues such as:

    • Website maintenance
    • Mass emails
    • MySam channel maintenance
    • Administrative system support
    • Workstation support
    • Technology problems
    • Computer account requests

Access the Cherwell Self-Service Portal

Faculty/Staff Portal Student Portal

Social Media:

Facebook Twitter WordpressYoutubeInstagram link

Location: AB1 Room 145

Phone: (936) 294-1950

Email: servicedesk@shsu.edu

Live Support: support.shsu.edu


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