Division of Information Technology

Resources for:

Faculty Staff Students Parents Live Support

Welcome to IT@Sam

We are here for you. Our goal is to provide you with the support and technology services you need on our campus. We want to help, and will do our best to find a solution that suits your needs.

Need assistance?

The Cherwell Self-Service Portal provides communication with IT@Sam regarding technical issues such as:

    • Website maintenance
    • Mass emails
    • MySam channel maintenance
    • Administrative system support
    • Workstation support
    • Technology purchase requests
    • Technology problems
    • Computer account requests

Access the Cherwell Self-Service Portal

Student Portal Employee Portal 

Social Media:

Facebook Twitter WordpressYoutubeInstagram link

Location: AB1 Room 145

Phone: (936) 294-1950

Email: servicedesk@shsu.edu

Live Support: support.shsu.edu

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