Custodial Services Customer Satisfaction Survey

Custodial Services is committed to serving the needs of our campus community. This survey gives you an opportunity to let us know how well we are meeting your expectations and how we can serve you better. Your feedback helps us to continually make improvements to our customer service. Please take a few moments to answer the questions below. Written comments are especially helpful. If you would like to further discuss your feedback with the Manager of Custodial Services, please feel free to call our office at 4-1886.


Please rate those Custodial services and attributes as you have experienced them over the past year, using the rating scale below.

5 - Extremely Satisfied; 3 - Satisfied; 1 - Strongly Dissatisfied; N/A - Don't Know

Custodial staff is responsive to your needs


Timeliness of custodial staff response to inquiries & requests for service or assistance


Knowledgeable, courteous, safe & professional conduct of custodial staff


Quality of the tasks completed by custodial staff


Comments to explain any of the above responses