Mexico City Resources

The staff of the Counseling Center have been following with news regarding the Mexico City Earthquake. A significant part of the stress is the inability to contact family members. Below are resources to assist in locating loved ones or letting loved ones know you are safe.

Mexican nationals needing more information can contact the Center for Information and Assistance for Mexicans, or CIAM, at 855-463-6395. CIAM is available 24 hours a day, seven days a week. To reach the Consulate directly to offer assistance or get more information, call the community affairs office at 916-329-3542.

Concerned family or friends of Americans in the quake zone can find out more information by contacting the U.S. Embassy in Mexico by calling 011-52-55-5080-2000. For calls originating in Mexico, you must dial 55-5080-2000

 To provide assistance contact the Mexican Red Cross through its website,

 Facebook Safety Check

FB has activated its Safety check feature for those in emergency zone to be able to “mark” themselves as safe.

 This feature was created for people in emergency situations as a way to notify loved ones that they are safe.  So, how does it work? After a large emergency event, Facebook combs through its user base to find out who is in the affected area. Users who are near the emergency zone get a notification asking if they are safe.  The user can then mark that they are safe or be marked safe by a friend that they are with. Friends and family members of the user then receive a notification on their Facebook page letting them know that their loved one has been marked safe.

Google Person Finder

This website helps people reconnect with friends and loved one in the aftermath of a natural or humanitarian disasters. People can ask about someone they are looking for OR provide information about someone. The link is: 

Remember to take care of yourself!

Things you can do to help yourself

  • Reach out and talk to someone. There are people who care about you! Do not worry about burdening them; they can decide if they are not able to listen and be supportive.
  • Try to get back to your regular routine. This will help you feel like things are returning to normal.
  • Spend time with others (e.g., friends, family, or members of an organization).
  • Give yourself permission to feel however you feel. Again, everyone reacts differently to stressful situations.
  • Do things that make you feel good (e.g., a favorite hobby).
  • Take care of your body.
    • Get plenty of rest and sleep.
      • Journaling before bed/if you wake up in the middle of the night may help with nightmares/sleeping difficulties.
      • Limit use of electronic devices (e.g., phone, TV, tablet, computer) when you are trying to fall asleep.
      • Listen to soothing music or turn on a fan for background noise.
    • Eat well-balanced and regular meals (even if you do not feel like it).
    • Drink plenty of water. Try to avoid drinks with caffeine (e.g., coffee, soda, or tea), as they may make you feel more anxious and jittery.
    • Even a 30-minute walk around campus a few times a week can be helpful.
  • Limit use of alcohol and other substances. While they may offer temporary relief, they prevent you from actually working through your thoughts, feelings, and reactions.
  • Engage in relaxing activities (e.g., meditation, yoga, reading, getting some fresh air, listening to soothing music; visit the Self-Help section of the Counseling Center’s website for more Relaxation Techniques)
  • Manage your time effectively. Make a to-do list, and then prioritize items that need to be done today. Be sure to include and prioritize self-care activities on your daily to-do list! Self-care is NOT selfish!
  • Set realistic goals to manage perfectionism.
  • Know your limits. Be sure to take plenty of breaks. Say “no” when your plate is too full.
  • Be patient with yourself as you are healing.
  • Remember: You have a 100% success rate when it comes to surviving life’s difficulties! Things may be hard, but you are resilient.
  • Do not be afraid to ask for help!



2nd Floor of Student Health & Counseling Building

Hours: Mon, Thurs, Fri   8 am-5 pm
             Tues, Wed           8 am-7 pm

Phone: (936) 294-1720