Certified Public Manager (CPM) Program

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Certified Public Manager Program


Designed for individuals in public and non-profit sectors with professional experience. The program is dedicated to building leadership and management positions in public services and is offered through Sam Houston State University (SHSU) in consortium with the William P. Hobby Center for Public Service. Covering more than conventional topic-specific professional development, the CPM program will increase participants’ knowledge and abilities through a combination of theory and practical management skills.

The Certified Public Manager® (CPM) Program is a nationally recognized professional development program for supervisors and managers in government. It is a training system that develops and measures competencies in the field of public management. The National Certified Public Manager® Consortium establishes accreditation standards, monitors and reviews for continued accreditation of the member programs. Only accredited programs are authorized to award the CPM designation.


The program, a series of seven courses or “tracks”, provides theory based principles and equips participants with the skills and competencies needed to impact their organization’s efforts to meet its mission and performance goals. The program is offered to participating students one and a half days a month over the course of 14 months, allowing working professionals to choose a time that best fits their schedule. Students may complete the program in its entirety to receive their CPM certification or complete individual tracks based on their professional goals.

Track Descriptions

Track 1: Transformational Leadership for Managing Public Human Resources

Topics include recruitment/selection, equal employment opportunity/affirmative action, performance evaluation, discipline/termination, health/safety, collective bargaining, classification, compensation, and employee benefits. 

Track 2: Transformational Leadership for Managing Quality of Public Services

Practices such as reengineering, Total Quality Management (TQM) and strategic planning will be explored in detail. The course will also focus on how a systems approach can help public administrators understand how organizations can improve their organizational operations. 

Track 3: Transformational Leadership for Public Organization Communications

Topics include communicating with governing and overseeing bodies, overcoming barriers to effective communication and dealing with disagreement, conflict and groupthink. Improving oral and written communication skills will also be covered in this track.

Track 4: Transformational Leadership in Public Finance and Budgeting

The basics of finance, budgeting and public sector accounting and auditing will be explored in detail. Additional topics include cutback management and economic development. 

Track 5: Transformational Leadership for Increasing Public Service Productivity

Benchmarking, program evaluation and the tools and techniques of public administration research will be explored. In addition, this track covers the basic principles of legal research.

Track 6: Transformational Leadership for Management Information Systems

Tools and systems such as the Internet and online federal and state databases will be identified and discussed in detail. Additional topics include social networking, geographic information systems and information systems technology. 

Track 7: Transformational Leadership Using Action Research in Public Organizations

This track is the capstone of the CPM Program and will incorporate lessons and information provided in the other six tracks. Students must have completed at least one CPM course to sign up for this track.


Program Breakdown
Degree Type Certificate of Completion
Enrollment Year-round

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