Certified Public Manager Program


Designed for individuals in public and non-profit sectors with professional experience. The program is dedicated to building leadership and management positions in public services and is offered through Sam Houston State University (SHSU) in consortium with the William P. Hobby Center for Public Service. Covering more than conventional topic-specific professional development, the CPM program will increase participants’ knowledge and abilities through a combination of theory and practical management skills.

The Certified Public Manager® (CPM) Program is a nationally recognized professional development program for supervisors and managers in government. It is a training system that develops and measures competencies in the field of public management. The National Certified Public Manager® Consortium establishes accreditation standards, monitors and reviews for continued accreditation of the member programs. Only accredited programs are authorized to award the CPM designation.


The program is offered to participating students during working hours, one and a half days a month, over the course of 14 months. Students may complete the program in its entirety to receive their CPM certification or complete individual tracks based on their professional goals.

Track Descriptions

Track 1: Transformational Leadership for Managing Public Human Resources

Topics include recruitment/selection, equal employment opportunity/affirmative action, performance evaluation, discipline/termination, health/safety, collective bargaining, classification, compensation, and employee benefits.

Track 2: Transformational Leadership for Managing Quality of Public Services

Practices such as reengineering, Total Quality Management (TQM) and strategic planning will be explored in detail. The course will also focus on how a systems approach can help public administrators understand how organizations can improve their organizational operations.

Track 3: Transformational Leadership for Public Organization Communications

Topics include communicating with governing and overseeing bodies, overcoming barriers to effective communication and dealing with disagreement, conflict and groupthink. Improving oral and written communication skills will also be covered in this track.

Track 4: Transformational Leadership in Public Finance and Budgeting

The basics of finance, budgeting and public sector accounting and auditing will be explored in detail. Additional topics include cutback management and economic development.

Track 5: Transformational Leadership for Increasing Public Service Productivity

Benchmarking, program evaluation and the tools and techniques of public administration research will be explored. In addition, this track covers the basic principles of legal research.

Track 6: Transformational Leadership for Management Information Systems

Tools and systems such as the Internet and online federal and state databases will be identified and discussed in detail. Additional topics include social networking, geographic information systems and information systems technology.

Track 7: Transformational Leadership Using Action Research in Public Organizations

This track is the capstone of the CPM Program and will incorporate lessons and information provided in the other six tracks. Students must have completed at least one CPM course to sign up for this track.

Location & Schedule

The City of Houston Learning and Development Center (E. B. Cape Center)
4501 Leeland St., Houston, Texas 77023

Class meets 9:00am - 4:30pm on the third Thursday of the month and 9:00am - 1:00pm Friday of the same week.

Track 5 August 17-18 & September 21-22, 2017
Track 6 October 19-20 & November 16-17, 2017
Track 7 December 14-15 & January 18-19, 2018
Track 1 February 15-16 & March 15-16, 2018
Track 2 April 19-20 & May 17-18, 2018
Track 3 June 21-22 & July 19-20, 2018
Track 4 August 16-17 & September 20-21, 2018
Track 5 October 18-19 & November 15-16, 2018
Track 6 December 13-14 & January 17-18, 2019

Cost and Payment Methods

The tuition and fees per track is $595. Tuition can be paid for track by track or a one-time upfront payment of $4,165.

Tracks are often paid for by participants’ organization or employer because CPM tracks are often treated as short courses directly related to an individual’s professional development.

Check made payable to:

Sam Houston State University-Office of Continuing Education

Mailing Address: 

Sam Houston State University
Office of Continuing Education
Box 2477
Huntsville, Texas 77341-2477

See Tuition & Fees for Refund Policy.