Faq

REGISTRATION:

Question:  As a new or transfer student what do I need to do before I can register?
Answer:  You must apply for admission http://www.shsu.edu/~adm_www/

• You must be accepted for admission
• You must be TSI compliant http://www.shsu.edu/~reg_www/tsi/index.html
• You must be advised http://www.shsu.edu/~sam_www/
• Check Registration Status online for blocks https://ww2.shsu.edu/regr14wp/

Question:  How do I register?
Answer:    Registration is available online through Samweb:   https://ww2.shsu.edu/index.php

Question:  I’m trying to register for a class and it says I need departmental approval.  What do I do?
Answer: All courses requiring departmental approval must be approved by the department chair of the course you are trying to add.  Please contact the appropriate office.

Question:  I am trying to register for a course and it says I do not meet the prerequisites.
Answer:  See the prerequisites report https://ww2.shsu.edu/regr11wp/
You will be blocked from registering for a course if you do not meet the prerequisite(s) or if you are not currently enrolled in the prerequisite(s) at Sam Houston State University. At the end of each semester, your schedule for the upcoming semester will be reviewed; and courses for which you did not complete the prerequisite(s) or do not have a prerequisite approval for will be dropped.  Contact the chair of the department of the course you are trying to register for if you believe you have grounds to appeal.

Question:  Can I register for two classes that meet at the same time?
Answer:  No, you can temporarily add a course that meets at the same time as another course you have already registered for, but you must drop one of the courses.

Question:  What happens if I cannot pay when payment is due?
Answer:  If you cannot pay in full, you can choose to have your payments placed in three installments.  You may also need to contact Financial Aid regarding student loans.  If a payment is not made by the deadline your schedule will be deleted.

Question:  Can I add a class after registration is closed?
Answer:  No, students will need to wait until the next open registration period to add, change or delete courses to their class schedule.

Question: After classes begin how do I add a class?
Answer: Students can add courses to their schedule online beginning the first class day through the second class day for summer and the sixth class day for the Spring and Fall semesters.  Adding a course can be done through “Samweb” by clicking on registration and then student records.  https://ww2.shsu.edu/regr01wp/

Question:  How do I drop a class?
Answer:  Students can drop courses from their schedule online beginning the first class day through the fourth class day for summer sessions and the twelfth class day for the Fall and Spring semesters for a full refund.  If a course is dropped after the fourth or twelfth class day no refund is issued and a “Q” is placed by the course on the transcript.  “Q” drops can be processed until mid-semester.  See academic calendar or important dates.  Dropping a class can be done through “Samweb” by clicking on registration and then student records.  https://ww2.shsu.edu/regr01wp/

Question:  What do I do if I am trying to register and it says I need to take the THEA?
Answer:  For more information on TSI and THEA, please call 936-294-1048 or go online to http://www.shsu.edu/~reg_www/tsi/index.html.

Question:  My class meets once a week.  I didn’t get my first test score until after the drop date ended. Can I still drop?
            Answer:   No, you cannot drop a class after the deadline. 

Question:  What do I do if I am trying to register and it says I need to see an advisor?
Answer:  You can obtain the name and contact information of your advisor through SamWeb, Registrar, Advisor Lookup or contact the SAM center at 936-294-4444 or http://www.shsu.edu/~sam_www/.

Question:  I am trying to register and it says I have a past due balance, but I have already paid it.  Who should I contact?
Answer:  You will need to contact Student Accounts at 936-294-1089.

RESIGNATION:

Question:  If I resign do I have to re-apply to Sam Houston State University?
Answer:  Yes, you must re-apply to Sam Houston State University.   You will have to apply to the university again by going through the appropriate office.  Undergraduate Admissions: http://www.shsu.edu/~adm_www/
Graduate Admissions:  http://www.shsu.edu/~grs_www/

Question:  How will a resignation be reflected on my official transcript?
Answer:

• Beginning Fall 2007, if you resign before the 4th class day in summer/12th class day in spring/fall, no record of resignation reflected on official transcript. 
• If you resign after the 4th/12th class day a "W" will appear on your transcript for each course, along with the date and “Resigned”note.

Question:  Will I receive a refund if I resign?
Answer:  A student enrolled in Sam Houston State University may receive a refund of tuition and fees for resigning.  Please check the refund schedule:
http://www.shsu.edu/~reg_www/schedule/spring2007/tuitionfees.html

Question:  I need to resign for various reasons.  What is the resignation policy?
Answer:  A Resignation can be done by fax, in person, or by mail.   You can access the form online through “Samweb”, Registrar, Request Resignation at the bottom of the page.  The fax number is: (936) 294-1737 and the mailing address is: The Office of the Registrar, Box 2029, Huntsville, TX 77341.

ENROLLMENT VERIFICATION

Question:  How do I obtain a Verification of Enrollment?
Answer:   A student’s enrollment verification is available online. For Spring and Fall semesters, verifications are available One week after the 12th class day for Spring and Fall, and by the 10th class day for summer sessions. https://ww2.shsu.edu/regr04wp/

TRANSCRIPTS:

Question:  How can I obtain a copy of my official transcript?
Answer:   Transcripts may be requested in person, by mail or online. Each request requires the student’s signature for release. Transcript requests received by mail will have 2-3 day turnaround time once it is received in the office. Transcripts may not be faxed. Transcripts will not be released to students financially indebted to the university or tagged by another department.

The fee for a transcript is $5.00. There is no charge for those who are currently enrolled due to

a mandatory fee paid each semester that a student attends SHSU. The fee covers five official transcripts per semester as long as the student is currently enrolled and five official transcripts for one year after receiving a confirmed degree from SHSU. This fee also eliminates the drop/add fees and late registration fees beginning with the Fall Semester 2007.

Question:  I cannot obtain a copy of my official transcript because I need to complete EXIT COUNSELING.  What should I do?
Answer:   Each student that has received financial aid through SHSU must complete exit counseling upon graduation or a resignation.  Exit counseling can be done online.  Upon completion of the exit counseling, you will receive a confirmation number.  Financial Aid handles all exit counseling issues, if a transcript is urgently needed, the student must contact Financial Aid directly http://www.shsu.edu/~sfa_www/

GRADUATION:

Question:  Where do you file your Official Declaration of Major?
Answer: See your major department to file the Official Declaration of Major

Question:  How do I submit my Degree Application to the Registrar’s Office?

• Apply online through SamWeb:  https://ww2.shsu.edu/ and pay with Mastercard/Visa credit card.
• OR:  Apply in person at the Registrar’s Office.

Application fee is $25.00 by the published deadline date (see Academic Calendar for published deadline dates).  If applying after the deadline date, you will be required to pay an additional $25.00 late fee.

Question:  Am I required to submit an Application for Degree if I do not plan to   participate in the commencement ceremony?
Answer:  YES!  All students who plan to complete degree requirements and want a degree posted to their transcript must apply prior to the commencement ceremony with the Registrar’s Office.

Question:  How often will I be required to be advised prior to graduating?
Answer:  Once you have completed 90 hours of academic work, you will be required to be advised each semester.

Question:  Whose responsibility is it to make sure that all the degree requirements are met for a degree?
Answer:  It is the student’s responsibility to know the requirements for a degree and any specific requirements that must be met for specific majors.  This information can be located in various ways:

• Check your DARS degree audit for areas which read “NO” which means that an area of your degree plan has NOT been met.
• Be advised each semester with an academic advisor.
• Know the requirements for a degree as stipulated through the ONLINE Undergraduate Catalog http://www.shsu.edu/catalog/

Question:  Can I participate in the commencement ceremony if I am not completing my degree requirements this semester?
Answer:  NO!  Students must have completed or be enrolled in the course work necessary to complete their degree in order to participate in the commencement ceremony.

Question:  What if I am deficient grade points to meet the 2.0 grade point average required for a degree, will I still be able to participate in the commencement ceremony?
Answer:  Students who are deficient more than 3 grade points of the 2.0 required will NOT be allowed to participate in the commencement ceremony.

Question:  If grades are due after the commencement ceremony, how will I know that I will be able to participate in the commencement ceremony and have a degree posted?
Answer:  The Registrar’s Office is aware of the grade deadlines and if you are enrolled in the course work to complete the degree requirements AND have submitted your Degree Application, you will be allowed to participate in the commencement ceremony.

Question:  What if I fail a course in my final semester that was required for my degree?
Answer:  You will be required to reapply for graduation for the semester in which you complete that required course.

Question:  What if I need to take a course at another institution and transfer it to Sam Houston State University to meet my degree requirements?
Answer:  Be sure that you have not exceeded the 66 academic hours from a community or junior college before you decide to enroll in that course, AND be sure that the transfer institution will be able to provide a grade to the SHSU Registrar’s Office by the established grade deadline per the Academic Calendar.

• If that institution’s calendar does not coincide with our grade deadline, you should not take that course through that institution.  You should check on both of these items prior to enrolling in any course work at another institution.

Question:  When can I expect to have my degree posted and receive my diploma once my degree requirements are completed?
Answer:  Degrees are posted at the close of each long semester and the second summer session only.  Diplomas are mailed to the permanent address on record approximately 4-6 weeks after commencement.

IMPORTANT GRADE DEADLINE: The grade deadline for SHSU is posted on the Academic Calendar - SHSU website (www.shsu.edu) – go to Fast Links and select Academic Calendar)   All grades including correspondence and transfer grades are due to our office by the grade deadline set in our Academic Calendar.

TUITION REBATE:

Question:  How do I found out if I qualify to get the Tuition Rebate? 
Answer:  Students are required to apply for the rebate during the semester in which the student plans to graduate or within 60 days of the date of graduation. Applications are available on the web or in the Registrar’s Office. For further details regarding eligibility, please visit http://www.shsu.edu/~reg_www/.