MGT 481W.01 Quality Assurance Management  Spring 2008 T & Th 12:30 - 1:50 in SHB Room 340 Sam Houston State University College of Business Administration
Links Lessons and Examination Reviews Agendas E-mail Syllabus Class Roster	Determining dimensions and metrics for the pen exercise Page last updated on 09/02/08

The text this semester is  Sower, V.  Essentials of Quality With Cases and Experiential Exercises.  This book is currently available on line at no cost. Click here to go to the text download site.  Excel templates for use inthe course will also be made available on the web site.  We will use the program NWA Quality Analyst which is available on the SHSU network.  You should load a copy to your account using the SHSU program installation menu.

ASQ offers quality certification as a Certified Quality Improvement Associate.  The experience requirement is 2 years of general work experience or at least an associate's degree.  This is a certification that students who complete this course with a final grade of A or B should be prepared to pursue.

e-mail to instructor	Link to ASQ	Link to Sam Houston State University
List of Frequently Asked Questions with Instructor's Answers	Certification in Software Quality Engineering	ASQ Six Sigma Black Belt Certification
Link to Quality Digest	Lessons and Examination Reviews	Link to Assoc. for Quality & Participation
Link to ASQ Quality Management Division Web Site	Link to 6-Sigma Web Site	Link to NWA Quality Analyst web site
Free Quality Improvement Tools Software	Quality Digest Career Center